Smartorder Partners with TEMAIRAZU to Enhance Hotel Management Efficiency

Smartorder and TEMAIRAZU Integration: A Step Forward in Hotel Management

In a remarkable development within the hospitality sector, Smartorder, a company based in Minato, Tokyo, has officially announced the integration of its hotel management system, Smart Order PMS, with TEMAIRAZU, a site controller developed by TEMAIRAZU Inc., headquartered in Shibuya, Tokyo. This collaboration aims to simplify managing reservation information across multiple online travel agencies (OTAs), addressing a growing challenge for hospitality businesses.

The Need for Integration

In recent years, hotels have increasingly turned to a variety of OTAs to diversify their sales channels. However, this trend has led to the complexity of managing reservation data. Staff in these establishments often face a heavy burden due to the need to manually input reservation information from different OTAs into their property management systems (PMS). This manual process is prone to errors and delays, which in turn can affect service quality and operational efficiency.

Recognizing these pain points, Smartorder has taken a proactive approach, strengthening its collaboration with site controllers like TEMAIRAZU. The newly forged alliance allows for the automatic transfer of reservation information obtained via the TEMAIRAZU platform directly into Smart Order, thereby streamlining the workflow.

Benefits for Hotels

By integrating Smart Order PMS with TEMAIRAZU, hotels can now enjoy several key advantages:

1. Automatic Updates: Reservation information from OTAs is automatically reflected in the PMS, reducing the need for manual entry.
2. Increased Efficiency: The elimination of manual input helps streamline daily operations, allowing staff to focus on more important tasks.
3. Error Reduction: With automation, the chance of input errors decreases significantly, enhancing operational accuracy.
4. Improved Front Desk Operations: This collaboration alleviates the workload at front desk operations and improves the overall quality of service given to guests.

Future Plans

Looking ahead, Smartorder is committed to expanding its partnerships with external services to further support the digital transformation (DX) of hotels. In addition to improving operational efficiency, Smartorder intends to focus on developing features that harness data to optimize management and maximize revenue.

Overview of Smart Order PMS

As a cloud-based, all-in-one hotel management solution, Smart Order PMS boasts an impressive track record of implementation in over 200,000 facilities and 3.5 million rooms. This system is not only adept at facility and room management but also offers a wide array of functionalities essential for hotel operations. These include online guest registration, automated room allocation, cleaning management, booking engines for price and inventory synchronization, and messaging management for OTA channels. Furthermore, Smart Order provides self-check-in technology, allowing for a reduction in frontline staffing, contributing to greater operational efficiency.

Overview of TEMAIRAZU Series

The TEMAIRAZU series offers a comprehensive ASP system that enables Japanese hotels to manage multiple booking sites from a single platform. It features rapid reservation data acquisition and yield management capabilities. By employing TEMAIRAZU, hotels can efficiently control inventory and pricing, ultimately leading to increased revenue and reduced costs, thus maximizing profits in the competitive landscape of hospitality.

Company Overviews

Smartorder Inc.

Website: Smartorder
CEO: Takuya Ishikawa
Location: 6F, HOSAKA KOSAN Building, 2-17-13 Shibaura, Minato, Tokyo
Business Focus:
Development, sales, and operation of Smart Order PMS
Development and sale of check-in systems and equipment for hotels

TEMAIRAZU Inc.

Stock Code: 2477
CEO: Tetsuo Watanabe
Location: 7F, Ebisu NR Building, 1-21-3 Ebisu, Shibuya, Tokyo
Capital: 718,580,000 yen
Business Focus:
Providing reservation management services for hotels
Offering information comparison and aggregation services
Main Services:
Reservation site controller: TEMAIRAZU series
Comparison site: Hikaku.com