#United States #Newport Beach #Tenant Inc #Zion Call Management #Hummingbird

Tenant, Inc. and Zion Call Management Collaborate to Streamline Self-Storage Operations

In an exciting partnership announced recently, Tenant, Inc., known for its advanced cloud-based property management solutions tailored specifically for the self-storage industry, has joined forces with Zion Call Management, a leader in call management solutions designed for the same sector. This collaboration aims to offer a robust and streamlined platform that significantly enhances customer service and operational efficiency.

The integration allows Tenant, Inc.'s clients to provide uninterrupted 24/7 customer support through their Hummingbird property management platform by incorporating Zion Call Management's specialized services. This innovative development is expected to revolutionize the customer experience within the self-storage market.

A Commitment to Excellence

Tenant, Inc. has consistently focused on creating an open platform that supports self-storage operators by providing them the flexibility to select best-in-class solutions that can be integrated smoothly with their existing management software. According to Justin Paquin, the Senior Director of Product at Tenant, Inc., "Our partnership with Zion Call Management expands those choices, giving operators access to specialized call center management solutions that enhance efficiency and customer service."

This strategic integration offers Hummingbird users several benefits, including:

• - Centralized Call Center Operations: All call center activities can now be managed directly through the Hummingbird platform, eliminating the hassle of navigating between different systems.
• - Valuable Insights: Operators can track important metrics such as call volume, call duration, and customer inquiries. This data is crucial for identifying trends and optimizing staffing levels.
• - Enhanced Customer Service: With seamless call handling and immediate access to real-time information, self-storage operators can provide prompt and effective support to tenants.

A Seamless Integration Experience

Christian Thurgood, the CEO of Zion Call Management, praised the efficiency of this integration, stating, "Integrating with Hummingbird was a breeze thanks to their modern API architecture and commitment to providing a seamless developer experience. We were particularly impressed by Tenant, Inc.'s commitment to providing free API access, which allowed us to quickly and cost-effectively bring the power of Zion Call Management to Hummingbird users."

The incorporation of Zion Call Management further strengthens Tenant, Inc.'s expansive ecosystem, which boasts over 45 integrations covering various critical operational areas, including access control, communications, and revenue management. The Hummingbird platform thus empowers self-storage operators to streamline workflows, enhance customer service, and foster revenue growth.

About the Companies

Zion Call Management specializes in providing call management solutions that are specifically designed for the self-storage industry. Their offerings include 24/7 live call answering services, tenant protection plans, and reputation management tools—all designed to improve operational efficiencies and tenant satisfaction.

Tenant, Inc. aims to empower self-storage providers through its all-in-one SaaS platform that includes property management tools, self-storage websites, and digital marketing services. Their comprehensive offerings equip storage owners and operators to succeed in the competitive landscape of self-storage.

For more information on Zion Call Management, please visit zioncallmgmt.com. To learn more about Tenant, Inc., visit tenantinc.com.