PetSmart Marks 40-Year Journey of Commitment to Pets and Customers

PetSmart Celebrates 40 Years of Commitment to Pets



This month marks a significant milestone for PetSmart, as the company celebrates four decades of unwavering dedication to pets and their owners. Founded in 1986, PetSmart has evolved into a premier destination for pet parents, significantly impacting how pets are perceived within the family unit. Today, nearly 97% of pet owners treat their pets as integral family members, a transformation that PetSmart has played a pivotal role in shaping.

History and Evolution



PetSmart began its journey in the 1980s, opening its first two stores in Phoenix, Arizona. Initially named PetFood Warehouse, the company not only switched its name but also unveiled a new logo, setting the stage for its future success. By the 1990s, PetSmart had expanded rapidly, opening its 500th store and stretching its reach into Canada. During this time, PetSmart Charities was established to help homeless pets find loving homes, showcasing PetSmart’s commitment to community and animal welfare.

Entering the 2000s, PetSmart opened the first PetsHotel, providing a home-like environment for pets during their owner’s absences. Customers could also take advantage of the new loyalty program, which delivered substantial savings. The 2010s were marked by innovative shopping experiences, including Autoship, which simplified restocking essential pet supplies. By the end of the decade, the company had opened its 1,500th store, proving its successful expansion and customer loyalty.

Celebrating the Present



This year, PetSmart is thrilled to recognize its impressive journey with exciting offers throughout June. These special promotions are designed to thank pet parents for their continued support. Here are some of the exclusive deals available for Treats Rewards members:
  • - Earn 4,000 Treats Rewards points for purchases of $40+ until June 14, representing $8 in savings.
  • - Receive 2,500 points upon spending $25+ on select dog treats through June 14.
  • - Buy five, get the sixth free on specific cat treats, valid until June 14.
  • - 5X points on top proprietary brands like Top Paw, Joyhound, and Whisker City.

Jesica Duarte, PetSmart's Executive Vice President and Chief Commercial Officer, emphasized the company’s gratitude. “The past four decades of caring for pets would not have been possible without our community of passionate pet parents and the expertise our associates bring to stores every day,” she noted.

Looking Forward



With nearly 1,700 locations across North America and a seamless online shopping experience, PetSmart continues to lead as the foremost omni-channel pet retailer. Offering a wide array of products, including food, toys, grooming supplies, and veterinary services, the brand has cemented its place at the heart of pet ownership.

This commitment not only enhances the lives of pets but also enriches the bond between pets and their families. With the PetSmart Treats Rewards loyalty program, customers can enjoy personalized offers, receiving points on every purchase to help maximize their savings.

PetSmart’s dedication extends beyond retail; through its charitable initiatives, the company proudly supports animal welfare, making significant contributions to help millions of pets find their forever homes. In fact, PetSmart Charities has facilitated over 11 million adoptions, solidifying its place as the largest animal welfare funder in North America.

As the company celebrates 40 years of service, it invites all pet parents to join in the festivities and take part in the unique offers designed to enhance their pet parenting experience.

For further details on PetSmart’s anniversary celebrations and to explore the exclusive deals available, visit PetSmart.com.

Together with its community, PetSmart looks forward to another decade of joy and celebration alongside pets and their families.

Topics Consumer Products & Retail)

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