First Horizon Corporation Honored with 19 Banking Awards for Exceptional Client Service

First Horizon Honored with 19 Crisil Coalition Greenwich Awards



In a remarkable achievement, First Horizon Corporation (NYSE: FHN) has earned recognition from Crisil Coalition Greenwich, clinching 19 prestigious awards in the Small Business and Middle Market Banking sectors. This achievement underscores the bank's commitment to delivering exceptional services and innovative banking solutions designed to accommodate the needs of their diverse clientele.

The awards ceremony highlights the importance of customer perceptions in the banking industry. According to Samuel L. Erwin, Executive Vice President and Director of Regional Banking at First Horizon, the recognition reflects trust and satisfaction among clients, showcasing the bank's dedication to building lasting relationships. Each accolade is grounded in valuable feedback gathered from approximately 20,000 businesses across the United States, evaluated alongside over 500 banks, reflecting a rigorous and comprehensive assessment of service quality.

First Horizon proudly received multiple awards for their Middle Market and Small Business Banking divisions. These include accolades for trustworthiness, customer satisfaction, ease of doing business, and effective advisory capabilities. Particularly noteworthy are the awards for:
  • - Best Bank – Trust
  • - Best Bank – Values Long-term Relationships
  • - Best Bank – Overall Satisfaction
  • - Best Bank – Customer Service
The categories represent a wide spectrum of businesses, with Middle Market Banking serving companies with annual revenues ranging from $10 million to $500 million, while Small Business Banking caters to those with revenues between $1 million and $10 million.

First Horizon's innovative banking solutions and customer-centric approach focus on unlocking potential for both individuals and businesses. As a leading regional financial institution with $81.5 billion in assets as of March 31, 2025, it operates across 12 states in the southern United States. The corporation offers a range of services, including commercial banking, private banking, consumer services, and wealth management.

This recognition adds to First Horizon's accolades, reinforcing its position as one of the nation's top employers according to Fortune and Forbes magazines. Additionally, the bank has been named among the Top 10 Most Reputable Banks in the U.S., highlighting its commitment to excellence and ethical banking practices.

Emotional Connection with Clients


Clients express strong trust and confidence in First Horizon. This emotional connection is central to their banking philosophy, as it translates into long-term relationships that benefit both the institution and its clients. As a testament to their devotion, clients report high satisfaction levels with the services provided, continually reinforcing First Horizon's reputation as a reliable partner in their business endeavors.

A Vision for the Future


Looking ahead, First Horizon aims to expand its reach and continuously improve banking experiences by leveraging technology and analytics, maintaining a commitment to innovation, and exceeding client expectations. The bank recognizes that the financial landscape is ever-evolving, and staying ahead of trends is key to continuing its award-winning trajectory.

First Horizon remains committed to fulfilling the capital and counsel needs of its clients while playing a crucial role in supporting local communities. The awards are not just accolades; they are a reflection of the hard work and dedication of the bankers at First Horizon who prioritize client relationships and strive for excellence in every interaction.

In conclusion, the recognition from Crisil Coalition Greenwich is a proud moment for First Horizon Corporation, representing not only its excellence in banking services but also its unwavering commitment to customer satisfaction and community support. As it moves forward, First Horizon continues to embrace its mission: helping clients unlock their full potential with the right financial tools and advice.

Topics Financial Services & Investing)

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