SynergySuite Secures $12 Million to Revolutionize Restaurant Operations with AI

SynergySuite Secures $12 Million to Lead the AI-First Future of Restaurant Operations

In a significant development for the restaurant industry, SynergySuite has announced the successful acquisition of $12 million in funding aimed at enhancing its sophisticated back-of-house platform powered by Artificial Intelligence (AI). This funding marks a pivotal moment for the company as it seeks to revolutionize operations for restaurant operators striving for efficiency and scalability. The financial support comes from renowned investors like Oyster Capital based in Dublin, First Analysis from Chicago, and Lago Innovation, also from Chicago, underscoring confidence in SynergySuite's innovative technology.

CEO Jared Neilsen commented on the need for actionable solutions in the restaurant sector, stating, "Operators don't need more dashboards and apps—they need answers." This fundamental belief is what drives SynergySuite’s mission: to provide clarity and efficiency in operational processes that many restaurant chains struggle with daily.

The Innovative AI Engine

SynergySuite’s proprietary AI engine integrates machine learning capabilities with large language models to tackle the operational inefficiencies that often lead to financial losses. Its design prioritizes scalability, allowing it to serve large restaurant chains while managing individual outlet performance within complex franchise networks, whether they are corporate- or franchisee-owned.

The platform's functionalities include real-time inventory tracking, AI-driven forecasting, and dynamic ordering, alongside intelligent labor planning. All these features are housed within a single AI-powered system, streamlining workflows and reducing unnecessary overheads. This means that restaurant managers can finally divert more of their attention towards enhancing guest experiences rather than getting bogged down in operational minutiae.

Unique Market Positioning

What distinguishes SynergySuite from its competitors is not only the breadth of its toolset but also the deep integrations it supports. The platform seamlessly connects with leading point-of-sale (POS), payroll, accounting, and vendor management systems, allowing restaurant brands to fit SynergySuite into their existing tech infrastructure effortlessly.

Neilsen stated, "Too often, operators are forced to choose between best-in-breed tools and true integration. With SynergySuite, they don't have to choose. They get a unified platform that actually works together—and works well." This gives restaurants the freedom to optimize their operations without compromising on their technological investments.

A Trusted Partner in Growth

Headquartered in the U.S. but originally founded in Dublin, SynergySuite has established itself as a trusted partner to numerous well-regarded brands throughout the industry, such as Pollo Campero, Tropical Smoothie Cafe, and Shipley Do-Nuts. The company boasts one of the highest customer retention rates in the sector, a testament to its reliable and effective service. With global teams extending across the U.S., Ireland, the UK, and Montenegro, SynergySuite is perfectly positioned to meet the diverse needs of fast-growing concepts and expansive global franchises.

Recognition and Awards

In 2025, SynergySuite’s impact and innovation have not gone unnoticed. The company has received multiple accolades, including the Stevie Awards for Company of the Year in the Food and Beverage and Hospitality sectors, and recognition from the Titan Awards for excellence in Restaurant and Business Technology. Additionally, it secured a BRIX Holdings Vendor Award for Best Customer Service and was a finalist for the prestigious SaaS Awards in categories related to ERP and HR Workforce Management.

With this latest round of funding, SynergySuite is poised to accelerate its growth strategy further, continuing to fulfill its commitment to deliver powerful automation, practical artificial intelligence, and a connected platform designed specifically for restaurant operators.

In closing, Neilsen expresses that their clients do not merely seek out technology; they want more intuitive and efficient ways to manage their businesses. "That’s what our AI is built for, and now we’re scaling it even faster," he stated, highlighting the company's ambitious vision for the future of restaurant operations.