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Funnel's 2024 Highlights: A Year of Innovation and Commitment

Funnel, a leading AI-integrated Customer Relationship Management (CRM) platform designed for the multifamily housing industry, has made significant strides in 2024. The company not only achieved remarkable growth but also emphasized its commitment to innovation, collaboration, and social responsibility. Let's dive into some of the key highlights from this transformative year.

Strengthening Collaborations with Industry Leaders

Throughout the year, Funnel expanded its network of partnerships, essential for driving operational efficiency in multifamily housing. The company's AI-driven solutions empower property management leaders to enhance their operational systems, yield cost savings, and improve tenant experiences.

Notable partners include Monument Real Estate Services, Avanti Residential, and Kane Realty Corporation, all of whom are leveraging Funnel’s technology to refine their operations and meet the demands of the modern rental market. The adeptness of Funnel's platform in meeting diverse client needs positioned these partnerships as instrumental to the ongoing evolution within the industry.

A Groundbreaking Forum

In a testament to its influence within the sector, Funnel hosted its inaugural forum, which sold out quickly. This collaborative gathering attracted representatives from 49 property management companies that collectively oversee an impressive 2.5 million units. More than 28 of these companies ranked among the NMHC Top 50 owners and managers in the United States.

The forum served as a significant platform for sharing insights and strategies geared toward fostering better operational models in property management. It solidified Funnel's stature as a critical facilitator of change within the multifamily sector, nurturing dialogue and connection among industry leaders.

Commitment to Housing Equality

Funnel's dedication to corporate social responsibility is evident in its ongoing advocacy for housing equity. Through its initiative HOME by Funnel Inc., the company pledged to contribute $1 for every new lease processed via its online leasing platform. This initiative aims to raise awareness and funds for housing equality, reflecting Funnel's dedication to ethical practices in the industry.

Additionally, the partnership with Entryway further amplifies their voice in the conversation about housing access, marking a significant step in driving positive social change.

Relentless Innovation

Funnel’s commitment to innovation was relentless in 2024, with the company rolling out a staggering 188 product updates, a feat that averages more than one enhancement every other day throughout the year. Among the most notable of these innovations were the launches of MyQueue+, voice AI technologies, and generative AI solutions, along with several new integrations that have streamlined operations even further.

These advancements underscore Funnel’s position at the cutting edge of technology in the multifamily sector, enhancing user experience as well as operational efficiency for its clients.

Awards and Accolades

Funnel’s efforts and achievements have garnered recognition and acclaim. Notably, the company was honored in several prestigious rankings, including being named as one of the Best Places to Work by Inc. and Multifamily Leadership’s 2024 Best Places to Work Multifamily for women.

Additionally, key team members such as Johnny Hanna, Funnel's Chief Revenue Officer, and Eartha Williams, Manager of People Operations, received accolades, establishing the company as a strong competitor not only in innovation but also in workplace culture.

Looking Ahead

As Funnel heads into a new year, the company remains committed to advancing its innovative solutions and deepening its partnerships within the multifamily industry. Plans for the second annual Forum are underway, promising to build on the success of the inaugural event.

With ongoing focus on leveraging AI to transform multifamily workflows and a steadfast commitment to housing equality, the future looks bright for Funnel. The company plans to continue its trajectory of success while ensuring that its core values of operational excellence and social responsibility remain at the heart of its mission.

In conclusion, 2024 was a landmark year for Funnel, marked by significant achievements in partnership building, innovation, and social impact. The company’s commitment to redefining the multifamily landscape through its AI-driven CRM solutions proves that the best is yet to come in its journey to enhance how property management operates, focusing on a better future for renters everywhere.