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Strategic Collaboration Between Tender and Pears

In a significant move for the IT solutions landscape in Japan, Tender Co., Ltd., a company known for its total manual solutions, has reached an agreement with Pears Co., Ltd. to form a strategic partnership focused on corporate digital transformation (DX). The aim of this alliance is to drive efficiency in white-collar job functionalities, leveraging both companies' strengths in AI and IT solutions.

Background and Objectives of the Partnership

The demand for digital transformation among Japanese enterprises has evolved from mere system implementation to an integrated, accompanying model that facilitates everything from business analysis to operations. This shift necessitates a more holistic approach to DX, which both Tender and Pears are well-positioned to deliver.

Tender's expertise lies in providing support through low-code development and robotic process automation (RPA), while Pears excels in AI-driven business reform. Recognizing the high compatibility of their services and business areas, both firms concluded that collaborating would enable them to offer more practical and effective DX solutions.

Through this partnership, Tender and Pears plan to fuse their respective business know-how, development capabilities, and human resources. This synergy will create a more agile and flexible approach to addressing clients' operational challenges, ultimately providing a one-stop solution for knowledge and resources that accelerates value creation and business transformation for their customers.

Details of the Partnership

As part of this alliance, Pears will harness AI solutions developed by Tender, including natural language processing, image analysis, and demand forecasting. These technologies will be seamlessly integrated into Pears' existing consulting and BPO services in the mobile sales domain, where the demand for AI applications is expected to surge. The anticipated business transformations include:

• - Automated Knowledge Management: Visualization of customer service know-how for improved operational efficiency.
• - Automated Responses to FAQs: Streamlining call center operations through AI-enhanced query management.
• - Optimization of In-Store Operations: Utilizing demand forecasts to enhance staffing allocations and orders.

Additionally, Pears possesses a wealth of low-code talent within its System Engineering Services (SES) sector. By aligning this resource with Tender's development and implementation capabilities, the two companies can achieve higher practicality in resource proposals, contract development, and responsive solution delivery.

Specific Areas for Collaboration

1. Contract Development: Joint projects in system development and implementation.
2. Resource Pool Sharing: Collaboration focusing on low-code experts.
3. DX Solution Development: Co-development and delivery of AI and low-code driven solutions tailored to market needs.

Future Outlook

Leveraging their combined technical assets and human capital, both Tender and Pears aspire to drive business reforms in the IT industry and extend these insights to other sectors. They are committed to contributing to the advancement of Japan's DX market.

Overview of Tender Co., Ltd.

• - Headquarters: Shibuya, Tokyo 2-24-12 WeWork Shibuya Scramble Square
• - Established: June 1995
• - CEO: Akira Sonobe
• - Capital: 325 million yen (as of May 2025)
• - Business Areas: DX solutions, Techwise consulting, game content development
• - Website: Tender

Overview of Pears Co., Ltd.

• - Headquarters: Minato, Tokyo 2-16-4 Shinagawa Grand Central Tower, 15F
• - Established: January 2005
• - CEO: Takashi Kuwano
• - Capital: 75 million yen
• - Business Areas: Sales promotion, AI boarding, online customer engagement/sales
• - Website: Pears

Media Inquiries

For more details, please contact the public relations team at Tender Co., Ltd. via email at [email protected]. Please note that inquiries are preferred through email as the team is currently working remotely.