Hiscox and Sapiens Cloud Partnership Enhances Insurance Solutions Worldwide

Hiscox Partners with Sapiens Cloud to Revolutionize Insurance Solutions

Hiscox UK has embarked on a transformative journey by integrating the Sapiens Insurance Platform into the Sapiens Cloud. As a long-standing partner of Sapiens International Corporation, this strategic move aims to enhance operational efficiencies and improve customer satisfaction, which are pivotal to Hiscox's growth strategy.

The decision to migrate from a Microsoft Azure installation to the Sapiens Cloud emphasizes Hiscox's commitment to adopting cutting-edge technology. By leveraging Sapiens’ cloud-native architecture, powered by Kubernetes, Hiscox UK has already seen application speeds increase by an impressive average of 30%. This boost directly filters down into operational productivity, facilitating more consistent service delivery across their offerings.

Ian Wrigglesworth, the Chief Technology Officer at Hiscox, highlighted the significance of this migration: "Sapiens Insurance Platform is pivotal to our continued growth. By developing a connected ecosystem with some of the best technologies available, we're able to consistently work towards our strategic goals. The recent go-live, which bundled two years of new features into one comprehensive update, has considerably strengthened our operational foundations, a fundamental aspect of our strategy for growth."

In addition to improved speed, this migration empowers Hiscox to consolidate various advanced features into their insurance offerings, such as a modern API layer for enhanced integration with top-notch solutions for rating, rules, and document management. Extended digital trading capabilities within this ecosystem provide Hiscox with the tools to elevate service delivery for commercial lines and high-net-worth clients.

Roni Al-Dor, President and CEO of Sapiens, expressed satisfaction in the partnership, stating, "Our long-term collaboration with Hiscox showcases Sapiens' commitment to delivering concrete business benefits through a resilient platform. The transition to Sapiens Cloud not only equips Hiscox with innovative technology but also establishes a robust foundation for ongoing innovation and sustainable growth."

Sapiens Insurance Platform stands out as an AI-driven, open, and integrated solution designed to accelerate adoption, ensure consistent value delivery, and support the modernization of insurance firms. With a well-established global footprint, Sapiens offers services to over 600 clients across more than 30 nations, helping companies adapt swiftly and effectively to the evolving insurance landscape.

Hiscox itself is a respected specialist insurer based in Bermuda, offering a diverse portfolio that spans both commercial and personal lines. The company employs over 3,000 people across 13 countries globally, engaging in an array of specialty insurance products. Hiscox’s business philosophy emphasizes finding a balance between high-risk and stable offerings, thus opening doors for lucrative growth through various insurance cycles.

As the insurance industry evolves, partnerships like that between Hiscox and Sapiens illustrate how technology can radically redefine service delivery and operational efficiency. The successful implementation of the Sapiens platform may serve as a blueprint for many other insurers striving to achieve similar enhancements, ensuring that they remain competitive in an increasingly digital and data-driven marketplace.

For more information about Hiscox and its extensive offerings, visit www.hiscoxgroup.com. To learn more about Sapiens and its solutions, visit www.sapiens.com.