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New AI Innovations in Oracle NetSuite

Oracle NetSuite has taken a significant leap forward by announcing advanced artificial intelligence (AI) capabilities intended to optimize business operations. On February 6, 2025, during the SuiteConnect event, the company detailed these innovative features designed to help organizations work more efficiently and effectively.

What’s New in NetSuite?

The introduction of generative AI capabilities and AI agents marks a pivotal enhancement in NetSuite's service offerings. These new tools are engineered to streamline various business processes, from simplifying data entry to boosting sales operations. According to Evan Goldberg, the founder and executive vice president of Oracle NetSuite, the integration of AI into NetSuite's core services not only adds value at no additional cost but also enhances productivity and profitability for its users.

Key Features:

1. Text Enhance for Custom Fields: This feature utilizes generative AI to improve the speed and accuracy of data entry. Businesses can now leverage relevant company data for populating custom fields, ensuring that data quality is maintained and workflows are enhanced. Using Prompt Studio, NetSuite administrators can configure AI-generated text suggestions tailored to their specific needs.

2. Prompt Management API: Designed to simplify AI integration, this API centralizes the management and deployment of prompts used by large language models within NetSuite. It allows customers to seamlessly integrate AI features into their own SuiteApps or custom solutions, enhancing user experiences across the board.

3. NetSuite CPQ AI Assistant: This innovative agent accelerates sales processes by offering recommendations based on natural language conversations. It aids both sellers and buyers by suggesting suitable product configurations, thereby improving user satisfaction and boosting sales efficiency.

4. NetSuite Expert for SuiteAnswers: Designed to assist users in resolving issues quickly, this AI agent provides tailored guidance based on an extensive library of NetSuite support resources. Users can pose their queries in natural language, and the AI agent will deliver instant, actionable insights from thousands of support articles.

The Impact of AI on Business Efficiency

By embedding AI technologies directly within its offerings, Oracle NetSuite is set to help organizations streamline several operational processes. These innovations facilitate an enhanced environment for scaling businesses, allowing management teams to focus more on strategic tasks rather than getting bogged down by administrative details.

As businesses around the world grapple with the need for agility and efficiency in a rapidly changing market, NetSuite's new AI capabilities provide a competitive edge. Companies that adopt these tools can expect improved productivity and better financial outcomes, as they harness the full potential of AI-enhanced workflows.

About Oracle NetSuite

With over 25 years of experience in transforming businesses, Oracle NetSuite has become a cornerstone for many organizations seeking to adapt to an evolving marketplace. The company's integrated suite encompasses financials, enterprise resource planning (ERP), inventory management, human resources, and omnichannel commerce solutions, serving a diverse client base of over 41,000 customers across 219 countries and territories.

In conclusion, the AI enhancements in Oracle NetSuite demonstrate the company's commitment to innovation and excellence in providing business solutions that meet contemporary challenges. As organizations look to improve efficiency, these groundbreaking tools promise to make significant contributions to business success.

Disclaimer: The descriptions of future products represent Oracle's general product direction and should not be relied upon as formal commitments.