#USA #Nashville #primary care #Lumeris #TOM

Lumeris Unveils Tom™: A New Era in Primary Care

Lumeris, a frontrunner in healthcare technology and services, recently launched 'Tom™', an advanced AI-powered solution designed to transform primary care. This groundbreaking initiative was unveiled during ViVE 2025 in Nashville and aims to confront the staggering 2-billion-hour gap in primary care access faced by millions of Americans.

The Challenge Facing Primary Care

Primary care plays a vital role in ensuring quality patient outcomes and managing chronic diseases. However, the demand for primary care has significantly outstripped supply, resulting in over 100 million Americans lacking access to a primary care provider. This gap highlights the urgent necessity for innovative solutions that can extend care without solely relying on human resources.

Meet Tom: The AI-Powered Care Team Member

Tom is engineered not just to assist but to revolutionize the landscape of primary care. With two decades of research behind its development, the AI system integrates seamlessly into existing clinical workflows. Its design is aimed at alleviating the burden on overworked physicians and their teams while improving patient access to care. Tom engages proactively in patient management, focusing on essential areas like wellness, care coordination, and chronic disease management.

John Doerr, chairman of Kleiner Perkins, emphasized the significance of Tom, stating, "We can extend primary care to 100 million Americans who currently lack access, while improving quality and lowering costs by 50% or more." Unlike traditional systems that merely provide data, Tom actively engages in patient care tasks such as scheduling appointments, monitoring medication adherence, and conducting follow-ups, thus empowering care teams to serve more patients efficiently.

Collaborative Efforts to Enhance Healthcare Access

Lumeris recognizes that no single entity can solve the challenges posed by the primary care shortage alone. Therefore, they have partnered with leading organizations, including BJC Health System's Center for Health AI and Endeavor Health, to enhance Tom's capabilities and effectiveness. These collaborations aim to refine the AI's functionality through state-of-the-art algorithms and innovative health technology, reshaping how care is delivered across diverse patient populations.

Honoring a Legacy Through Innovation

Tom is named in honor of Dr. Tom Doerr, a co-founder of Lumeris who was a passionate advocate for patient-centered care. Dr. Doerr's vision continues through this innovative tool, which promises to make healthcare more accessible, effective, and compassionate. The launch of Tom signifies Lumeris's commitment to driving value-based care transformation and enhancing patient experiences in the healthcare system.

Conclusion

With Tom, healthcare is on the brink of a significant transformation aimed at bridging the gap in primary care access. As Lumeris continues to forge partnerships and improve its technology, it envisions a future where quality healthcare is not just a right for some but a reality for all. Through the innovations brought forth by Tom, there lies potential for an equitable healthcare system that can meet the needs of millions across the nation.

For more information about Lumeris and Tom, visit Lumeris.com.