Insurance Industry Leaders Gather to Discuss AI's Impact on Claims and Underwriting Practices
In the wake of significant challenges posed by weather-related disasters, insurance leaders are actively seeking innovative solutions to enhance claims processing and underwriting practices. At the recent inaugural Property Claims Leadership Forum hosted by Eagleview Technologies in Half Moon Bay, industry executives convened to explore how artificial intelligence (AI) is set to redefine these crucial aspects of the insurance sector. The forum highlighted a concerning trend: over the past five years, the United States has experienced an average of 23 climate and weather-related disasters each year, with each event costing insurers more than a billion dollars in claims. This alarming rise has compelled insurance companies to reevaluate their strategies in response to evolving risk landscapes.
Eagleview Technologies, a leader in aerial imagery and geospatial intelligence, brought together senior executives, innovators, and decision-makers to discuss the future of property intelligence and the role of AI in transforming risk assessment and claims workflows. The discussions underscored a strong appetite for AI experimentation among attendees, with many expressing their readiness to invest in advanced technologies as they mature and demonstrate their effectiveness.
Piers Dormeyer, the CEO of Eagleview, emphasized the importance of collaboration in navigating the challenges presented by an increasing number of climate disasters. "Coming together is essential for sustaining growth and adapting to the evolving risk profile, especially as AI enables a shift from reactive to proactive risk management," he remarked. The forum also offered the opportunity to launch Eagleview's latest research, which focuses on the significant transformations AI is introducing across the insurance value chain.
The research reveals that approximately two-thirds of insurers plan to boost their AI investments within the next 12 to 24 months, while nearly 60% anticipate that AI will reshape their business models within the next three years. Alarmingly, however, only about 10% of property and casualty insurers have advanced AI beyond preliminary pilots into full-scale deployment. The carriers that have embraced AI more extensively are witnessing significantly stronger revenue growth and stock performance compared to their counterparts.
As disaster-related losses continue to escalate, with projections indicating a 12% annual increase in wildfire-related claims, the urgency for technological adoption intensifies. In 2025, catastrophic events, including wildfires, storms, and floods, accounted for 92% of the $107 billion in global insured losses. This landscape necessitates a rapid transformation in how insurance companies manage and assess risks.
Eagleview's recently released white paper, titled "From Pricing Risk to Managing It: Your 2026 Property Intelligence Briefing," outlines the critical role of AI and property intelligence between the stages of binding insurance policies and responding to claims. Authored by Patrick Gill, Eagleview's Senior Vice President and General Manager of Insurance and Commercial Solutions, and Jenna Kinsman, the Vice President and Head of Insurance Solutions, the paper argues that the industry's traditional operating models must evolve in response to the fast-closing information gap between insurers and the properties they cover.
The white paper emphasizes that insurance companies must act now to leverage portfolio intelligence, conduct thorough policy-in-force reviews, and enhance pre-loss identification and intervention efforts. During the Los Angeles wildfires earlier this year, Eagleview's claims assessment teams successfully utilized advanced AI capabilities to conduct portfolio-wide damage assessments far more efficiently than traditional methods, significantly improving the claims handling process in the aftermath of such disasters. Gill highlighted that Eagleview Horizon, the company’s AI-powered geospatial property intelligence platform, reduced a process that would typically take weeks to mere minutes, leading to faster payouts and improved customer experiences.
The discussions throughout the forum were underscored by two crucial questions: How quickly can the insurance industry move toward fully autonomous claims processes, and what will the economic implications of AI be for coverage providers? Many leaders concurred that rapid innovation is no longer optional but rather a competitive imperative, particularly when facing rising catastrophe losses. However, they stressed that the ultimate goal is not to replace human experts but to enhance their capabilities by allowing AI to manage large-scale tasks, enabling expert adjusters and underwriters to focus on more complex aspects of risk management.
The Property Claims Leadership Forum is set to return next year with dates yet to be announced, highlighting the growing importance of collaboration in an industry that continues to navigate unprecedented challenges. For more information on Eagleview’s AI-driven property intelligence solutions, including access to the white paper and participation in the Horizon Charter Program, interested carriers are encouraged to reach out to the company directly.
Eagleview Technologies, a leader in aerial imagery and geospatial intelligence, brought together senior executives, innovators, and decision-makers to discuss the future of property intelligence and the role of AI in transforming risk assessment and claims workflows. The discussions underscored a strong appetite for AI experimentation among attendees, with many expressing their readiness to invest in advanced technologies as they mature and demonstrate their effectiveness.
Piers Dormeyer, the CEO of Eagleview, emphasized the importance of collaboration in navigating the challenges presented by an increasing number of climate disasters. "Coming together is essential for sustaining growth and adapting to the evolving risk profile, especially as AI enables a shift from reactive to proactive risk management," he remarked. The forum also offered the opportunity to launch Eagleview's latest research, which focuses on the significant transformations AI is introducing across the insurance value chain.
The research reveals that approximately two-thirds of insurers plan to boost their AI investments within the next 12 to 24 months, while nearly 60% anticipate that AI will reshape their business models within the next three years. Alarmingly, however, only about 10% of property and casualty insurers have advanced AI beyond preliminary pilots into full-scale deployment. The carriers that have embraced AI more extensively are witnessing significantly stronger revenue growth and stock performance compared to their counterparts.
As disaster-related losses continue to escalate, with projections indicating a 12% annual increase in wildfire-related claims, the urgency for technological adoption intensifies. In 2025, catastrophic events, including wildfires, storms, and floods, accounted for 92% of the $107 billion in global insured losses. This landscape necessitates a rapid transformation in how insurance companies manage and assess risks.
Eagleview's recently released white paper, titled "From Pricing Risk to Managing It: Your 2026 Property Intelligence Briefing," outlines the critical role of AI and property intelligence between the stages of binding insurance policies and responding to claims. Authored by Patrick Gill, Eagleview's Senior Vice President and General Manager of Insurance and Commercial Solutions, and Jenna Kinsman, the Vice President and Head of Insurance Solutions, the paper argues that the industry's traditional operating models must evolve in response to the fast-closing information gap between insurers and the properties they cover.
The white paper emphasizes that insurance companies must act now to leverage portfolio intelligence, conduct thorough policy-in-force reviews, and enhance pre-loss identification and intervention efforts. During the Los Angeles wildfires earlier this year, Eagleview's claims assessment teams successfully utilized advanced AI capabilities to conduct portfolio-wide damage assessments far more efficiently than traditional methods, significantly improving the claims handling process in the aftermath of such disasters. Gill highlighted that Eagleview Horizon, the company’s AI-powered geospatial property intelligence platform, reduced a process that would typically take weeks to mere minutes, leading to faster payouts and improved customer experiences.
The discussions throughout the forum were underscored by two crucial questions: How quickly can the insurance industry move toward fully autonomous claims processes, and what will the economic implications of AI be for coverage providers? Many leaders concurred that rapid innovation is no longer optional but rather a competitive imperative, particularly when facing rising catastrophe losses. However, they stressed that the ultimate goal is not to replace human experts but to enhance their capabilities by allowing AI to manage large-scale tasks, enabling expert adjusters and underwriters to focus on more complex aspects of risk management.
The Property Claims Leadership Forum is set to return next year with dates yet to be announced, highlighting the growing importance of collaboration in an industry that continues to navigate unprecedented challenges. For more information on Eagleview’s AI-driven property intelligence solutions, including access to the white paper and participation in the Horizon Charter Program, interested carriers are encouraged to reach out to the company directly.
Topics Financial Services & Investing）
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