VIAVI and 3-GIS Join Forces for Enhanced Fiber Fault Location Solutions

VIAVI and 3-GIS Partnership: A New Era in Fiber Fault Location

In the fast-paced world of telecommunications, efficiency and accuracy are paramount. Recognizing the growing need for improved fault detection within fiber networks, VIAVI Solutions Inc. has joined forces with 3-GIS, a renowned software provider specializing in fiber network design and management. This partnership aims to enhance fiber fault location capabilities, particularly for Windstream Wholesale, showcasing a significant step forward in service reliability and operational efficiency.

The Integration of Advanced Technologies

The collaboration between VIAVI and 3-GIS introduces a robust solution integrating VIAVI’s ONMSi Remote Fiber Test System (RFTS) with 3-GIS's advanced geospatial capabilities. The resulting system automates the traditionally manual processes associated with fiber fault detection, considerably speeding up and enhancing the accuracy of identifying and resolving issues in network operations.

Currently deployed at Windstream Wholesale, this integrated solution addresses the rising demand for fiber deployment in various sectors, including transport networks and data centers. As AI/ML and high-performance computing increasingly rely on optimized fiber networks, quick fault identification is critical. Subtle degradations in fiber networks can adversely affect end-user experiences, making it essential for operators to swiftly address any issues that arise.

Key Benefits for Service Providers

The benefits of automated fault detection cannot be overstated. By implementing this joint solution, Windstream Wholesale can now enjoy faster response times to fiber-related issues, significantly minimizing downtime. The automated system enables technicians to detect both full and partial fiber cuts instantly, empowering service providers to take preventive measures before customers even report faults. This preemptive action not only enhances customer service but also aids in retaining client trust and satisfaction.

Another critical aspect of this partnership is the efficient resource allocation it allows. The integrated system can dispatch the appropriate technician and necessary testing equipment at the first attempt, reducing average repair times and overall operational costs.

Russell Taws, Director of Fiber and Access Solutions at VIAVI, emphasized the importance of this technological leap by stating, “Fiber network technicians face immense pressure to deploy and maintain high-speed networks efficiently while minimizing downtime. Identifying and resolving faults quickly is critical to ensuring reliable service for end customers.”

A Transformative Approach to Network Maintenance

Dustin Sutton, Chief Marketing Officer at 3-GIS, added to the discussion by highlighting how the partnership enables a transformative approach towards network operations: “This partnership represents a powerful fusion of VIAVI's diagnostic precision and 3-GIS's geospatial intelligence. For our customers, the result is transformative automatic fault resolution that minimizes downtime and optimizes field operations.”

By reducing the operational complexities associated with fault detection, service providers can enhance their service level agreements (SLAs) and maintain a strong reputation for reliability within the industry. Glen Grochowski, Director of Windstream Wholesale Engineering, noted, “This integration between VIAVI and 3-GIS systems automates what was a completely manual process, allowing us to streamline fault response and speed technician dispatch.”

Conclusion: Empowering the Future of Telecommunications

As fiber network technology continues to evolve, the need for innovative solutions that merge speed with accuracy is more critical than ever. The partnership between VIAVI Solutions and 3-GIS is not just a response to current demands but a forward-thinking approach to sustain the future of telecommunications.

Through this collaboration, service providers can maximize their existing geographic information systems (GIS) investments while bolstering the speed and accuracy of fault location efforts. As a result, they will likely improve overall network operations and enhance customer satisfaction—a win-win scenario in today’s competitive telecom landscape.

For more information about their products and services, you can visit VIAVI Solutions and 3-GIS.