KUZEN to Showcase Smart LINE Marketing Solution at AppExchange EXPO Osaka 2025

KUZEN to Exhibit at AppExchange EXPO OSAKA 2025

KUZEN, Inc., headquartered in Shinjuku, Tokyo, is excited to announce its participation in the AppExchange EXPO OSAKA 2025, set to take place on December 4, 2025, at AP Innogate Osaka. This event focuses on promoting the use of Salesforce and AppExchange solutions in the age of AI, organized by the non-profit AppExchange Consortium.

At our booth, we will present the KUZEN LINE Marketing for Salesforce, a powerful tool designed to maximize the effectiveness of LINE official accounts. This innovative marketing platform allows businesses that utilize Salesforce to seamlessly integrate with their LINE accounts. By leveraging detailed customer data stored in Salesforce—including attributes, purchasing history, and past inquiries—companies can implement personalized communication strategies tailored to each individual customer via LINE.

For businesses aiming to enhance sales through LINE, improve customer lifetime value (LTV), and strengthen CRM utilizing LINE and Salesforce, we invite you to explore effective solutions at our booth.

Three Values Delivered through Salesforce Integration

1. Enhanced Customer Experience via Data-Driven Personalization

By delivering tailored information through LINE that matches customers' interests and purchasing status, we ensure automatic messaging at optimal times. This strategic communication fosters an improved customer experience, moving away from generic messages to a more personalized approach.

2. Increasing Purchases and LTV Through Enhanced Customer Interaction

Personalized communications mitigate customer anxieties about purchasing or continuously using products, leading to increases in new purchases and maximizing LTV through reduced churn rates.

3. Efficiently Capturing and Utilizing Customer Information via LINE-Salesforce Integration

LINE facilitates the natural acquisition of customer information through dialogue, which can be effortlessly stored back into Salesforce via APIs. This streamlined process simplifies how customer data is gathered and utilized, making operations more efficient.

Importantly, all these capabilities can be implemented and operated without requiring specialized technical knowledge, allowing for a no-code integration with Salesforce.

For more information on KUZEN LINE Marketing for Salesforce, visit: KUZEN LINE Marketing for Salesforce

Event Overview for AppExchange EXPO OSAKA 2025

- Event Name: AppExchange EXPO OSAKA 2025
- Date: December 4, 2025, from 11:30 AM to 4:30 PM
- Venue: AP Innogate Osaka, 3-2-123 Umeda, Kita-ku, Osaka 530-0001 (Connected directly to JR Osaka Station West Exit)
- Organizer: NPO AppExchange Consortium
- Supported by: Salesforce Japan, Inc.
- Participation Fee: Free (Pre-registration required)
- Register Here: Registration Link
- Official Event Website: AppExchange Official Site

For detailed information on attendance and registration, please check the organizer's website.

About KUZEN Services

KUZEN, Inc. offers a dialogue design platform that supports maximizing marketing effectiveness and operational efficiency. Known for its flexibility in integrating with external CRMs, MA tools, and communication platforms, KUZEN has been adopted by over 650 companies across various industries and scales.