#USA #Digital Signage #Westin Flushing #Flushing #Noventri

Enhancing Guest Experience at The Westin Flushing with Noventri

In an innovative move to streamline operations and elevate the guest experience, The Westin Flushing LaGuardia Airport has implemented a state-of-the-art digital signage system, provided by Noventri. This collaboration is not just about displaying information; it's about transforming the way guests interact with the hotel environment.

The Significance of Digital Signage

Digital signage has rapidly become an essential component in the hospitality industry. By integrating modern technology, hotels can now offer real-time updates and information to guests, enhancing their overall stay. At The Westin Flushing, the introduction of Noventri's digital signage brings a host of benefits tied to event management and guest communication.

Key Features of the Noventri System

The digital signage system deployed at The Westin includes Power over Ethernet (PoE) door displays and free-standing totems. These elements serve multiple purposes:

• - Real-time Information: The displays offer vital updates about events, allowing guests to stay informed without the need for constant staff intervention. This feature significantly reduces the workload on hotel staff while enhancing guest satisfaction.
• - ADA Compliance: These digital solutions are designed with accessibility in mind, featuring tactile text and braille to accommodate all guests. This ensures that everyone can access relevant information without barriers.
• - Energy Efficiency: With energy-efficient PoE displays, the hotel minimizes its carbon footprint, aligning with sustainable practices while providing a reliable service.

Integration with Hotel Management Systems

One of the standout features of this digital signage system is its seamless integration with Marriott's property management system (PMS), Ci/Ty. This integration allows for fully automated updates, eliminating manual entry errors and ensuring that all information displayed is current and accurate. As Paul Williamson, the General Manager of The Westin Flushing LaGuardia Airport, states: "This technology reduces the time and effort of our staff in keeping our signage current."

Enhancing Operational Efficiency

The move to digital signage isn't just a win for guests. It also marks a strategic advance in the hotel’s operational efficiency. The digital system allows the hotel to manage its event calendar with far greater effectiveness. The addition of a lobby totem featuring a flight feed is particularly beneficial for travelers, providing them with timely updates on local flights.

A New Standard of Luxury

As the first five-star hotel in Queens, The Westin Flushing LaGuardia Airport takes pride in offering luxury and convenience. With features like an outdoor terrace, a ballroom, and over 6,000 square feet of flexible event space, the hotel is not just a resting place but a venue for premium events. By implementing Noventri’s digital signage, The Westin reinforces its commitment to providing a modern and sophisticated experience for guests, making it a preferred choice for travelers.

Industry Impact

David Linetsky, Founder and CEO of Noventri, emphasizes that the partnership with The Westin Flushing exemplifies how digital signage can enhance a hotel stay while also simplifying hotel operations. He noted, "Our displays are purpose-built specifically for hotels to be reliable, easy-to-use, and visually seamless. This system eliminates risks associated with third-party software and hardware usage, ensuring that our clients receive the best possible support and service."

By embracing cutting-edge technology, The Westin Flushing LaGuardia Airport sets a new standard for hospitality. As guests experience these advancements firsthand, the hotel continues to solidify its reputation as a leader in the industry, responding to both the needs of travelers and modern technology.