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Partnership Announcement: ZeOmega and Clearlink Partners

In a significant move within the healthcare sector, ZeOmega®, a leader in population health management, has announced a strategic collaboration with Clearlink Partners, a prominent managed care consultancy. This partnership is set to deliver a comprehensive solution aimed at optimizing delegated clinical services, including Care Management (CM), Utilization Management (UM), and Appeals Grievances (AG).

The primary objective of this alliance is to simplify and enhance the management of clinical services by integrating ZeOmega's powerful Jiva™ platform with Clearlink's extensive clinical expertise. The combination of these strengths aims to offer healthcare payers a scalable solution that is faster, more compliant, and carries a member-centered approach.

As the health industry shifts toward value-based care under increasingly rigorous regulatory scrutiny, many health plans are opting to delegate crucial clinical functions to third-party organizations. However, this shift often complicates operations, particularly when numerous vendors with isolated systems are involved, which can lead to inefficiencies, compliance issues, and subpar member experiences.

The collaboration between ZeOmega and Clearlink aims to address these challenges by creating a seamless integration of personnel, technological resources, and processes into a single cohesive framework. This approach will enable faster decision-making, enhance workflow efficiency, and provide real-time insights—ultimately leading to improved outcomes for healthcare plans and their members.

Key Benefits of the Partnership

The partnership presents several advantageous features for health plans:

• - Highly Configurable Solutions: The platform can be tailored specifically to meet the unique requirements of each health plan, ensuring that operational needs are met effectively.
• - Seamless Documentation: Enhanced coordination among interdisciplinary teams allows for real-time documentation, streamlining the entire operational process.
• - Advanced Analytical Tools: The solution incorporates intuitive dashboards and performance benchmarking, allowing for continuous improvement in service delivery.
• - Enhanced Compliance: The built-in audit readiness, supported by Clearlink's experienced team and adherence to best practice protocols, will facilitate regulatory compliance and operational integrity.

Sandy Spitale, Chief Clinical Officer at Ochsner Health Plan, commented, "The ZeOmega platform has played a crucial role in the successful launch of our Utilization Management and Care Management capabilities. By partnering with Clearlink, who fully utilize ZeOmega's Jiva system, we have seen significant improvements in documentation efficiency, workflow optimization, and enhanced portal functionalities. This infrastructure enables us to better manage our Medicare Advantage population with a higher level of efficacy and compliance."

Christina Turner, Partner and Executive Vice President of Solution Delivery at Clearlink, remarked on the demo of multiple platform partners before selecting ZeOmega, noting that it distinguished itself through its compliance levels and ease of customization. "Together, we have built a strong foundation and continue to evolve this solution to achieve even better results for our clients," she stated.

As Andy Arends, Chief Growth Officer at ZeOmega explained, “This collaboration demonstrates ZeOmega's commitment to transforming delegated clinical services and empowers payers and provider-sponsored plans with a more efficient, effective means to scale compliant and high-quality clinical services.”

About Our Partners

Clearlink Partners is a recognized leader in managed care consultancy, focusing on the transformation of clinical and operational management services for a multitude of healthcare entities, including Managed Medicaid, Medicare Advantage, and Special Needs Plans. Based in Charleston, South Carolina, Clearlink is dedicated to assisting organizations in maneuvering the dynamic landscape of healthcare.

ZeOmega specializes in providing advanced technology solutions aimed at simplifying population health management. Their Jiva Healthcare Enterprise Management Platform is engineered for seamless integration, superior workflow efficiency, and proven results, which have led to ZeOmega being awarded Best in KLAS for Payer Care Management Solutions in consecutive years from 2022 through 2025.

Together, ZeOmega and Clearlink Partners are poised to reshape the future of delegated clinical services in the healthcare sector.