CEO Keito Yamaguchi to Speak at EC & Retail Week Spring 2026
On April 9, 2026, at the Tokyo Big Sight, CEO Keito Yamaguchi of Fancrew will participate in a seminar at EC & Retail Week Spring 2026. This conference is an essential gathering for companies focused on increasing sales and improving operational efficiency in both e-commerce and retail spaces.
The seminar, titled "Eliminating Blind Spots in Management with Data! Uncovering the 'Reasons for Sales' through Facts and Customer Insights," will feature Mr. Yamaguchi alongside Akira Shirasuna, a director at UbiRegi. In this session, they will delve into the often-overlooked reasons why customers leave, utilizing purchasing data from UbiRegi intertwined with customer psychology insights from Fancrew. The dual approach aims to shed light on the complexities behind sales performance and how businesses can leverage this information to make informed decisions rather than rely on assumptions.
Event Overview
The EC & Retail Week is a comprehensive exhibition that brings together businesses dedicated to enhancing commercial environments and promoting consumer convenience while driving growth. It serves as a platform for information exchange and business negotiations, facilitating connections between companies that offer products and services aimed at optimizing sales.
The scheduled seminar will take place from 12:15 PM to 1:00 PM on April 9, where Mr. Yamaguchi and Mr. Shirasuna will engage in a dialogue aimed at reforming retail strategies through next-generation DX (digital transformation) methods. They will focus on the importance of data-driven insights that can lead to substantial improvements in store operations.
Seminar Details
- - Date and Time: April 9, 2026, from 12:15 to 1:00 PM
- - Venue: Tokyo Big Sight (East Halls 1-3, 7, 8; West Halls 1-4)
- - Speakers:
- Keito Yamaguchi, CEO of Fancrew
- Akira Shirasuna, Director of UbiRegi
- - Participation Fee: Free
- - Registration: Prior registration is required. You can sign up here. Seating is available on a first-come, first-served basis, and attendees are encouraged to arrive early due to limited seating.
Additionally, attendees must complete entry procedures to the venue. For further information, please check
here.
- - Official Website: Japan IT Week
- - Organizer: RX Japan Corporation
About Fancrew
Fancrew specializes in analyzing customer and employee feedback through unique patented technologies, supporting various industries in enhancing store operations, product development, sales activities, and employee engagement. The company also runs the experiential information site "Fancrew" and provides internet research and marketing support.
Company Overview
- - Company Name: Fancrew Co., Ltd.
- - Representative: CEO Keito Yamaguchi
- - Capital: 100 million yen
- - Established: August 26, 2004
- - Location: TMM Building 4F, 1-10-5 Iwamotocho, Chiyoda, Tokyo
- - Website: Fancrew
- - Business Activities:
- Operation and development of customer visit surveys "FancrewCR"
- Operation and development of consumer monitor surveys "Fancrew MR"
- Operation and development of promotional and in-store surveys "Fancrew PR"
- Operation and development of contract rate enhancement tools "Fancrew ICR・CSR"
- Operation and development of employee satisfaction surveys "Fancrew ES"
- Operation and development of the experiential information site "Fancrew"
- Internet research/marketing support
For Inquiries: Please contact the PR department of Fancrew at (Email:
[email protected])