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S&T Bank Launches Branch Refresh Initiative

S&T Bank, a fully owned subsidiary of S&T Bancorp, Inc., has announced its new initiative aimed at revitalizing its branch locations to create a contemporary and customer-centric banking environment. The project focuses on enhancing the overall experience for customers, allowing for improved personal interactions and a more inviting atmosphere.

The first branch to undergo this transformation will be S&T Bank's main office situated at 800 Philadelphia Street in Indiana, Pennsylvania. This location will serve as a prototype for forthcoming updates across other branches.

A Commitment to Customer Experience

Jason Forman, the chief consumer and business banking officer at S&T Bank, highlighted the changing dynamics in how customers engage with their bank. He explained, "Customers today prefer a relationship-driven experience that promotes meaningful interactions. The refresh will provide spaces that foster such engagements, ultimately leading to better financial outcomes for our customers."

The initiative is designed with the modern bank user in mind, prioritizing personalized service and thoughtful design elements that encourage conversation and connection. Key updates will encompass:

• - Enhanced lighting to create a well-lit, welcoming atmosphere
• - Open floor layouts aimed at facilitating interactions among staff and customers
• - Fresh paint, new flooring, and upgraded furniture to experience comfort and professionalism
• - Branded finishes that reinforce the bank’s identity
• - Flexible spaces catering to everyday transactions and more in-depth financial discussions

Beyond interior changes, the initiative will also look at external areas, including drive-up lanes and ATMs, ensuring an upgraded experience for every customer touchpoint.

Future Developments in Branches

The first phase of the branch refresh is set to pave the way for additional updates throughout 2026 and beyond. Although each branch will be tailored to meet the specifics of its community, they will share a uniform aesthetic that reflects S&T Bank’s dedication to providing an exceptional customer experience.

Dave Antolik, president of S&T Bank, stated, "Our branches remain an essential aspect of how we serve our community. By modernizing our branches and select office locations, we aim to deliver a consistent and enhanced experience for both our customers and our teams."

What to Expect During the Refresh

As part of the unveiling of the new main office, S&T Bank invites community members to visit between February 18 and February 21. Guests can tour the refreshed space, enjoy complimentary coffee and refreshments, and take advantage of exclusive in-branch offers. This initiative marks a significant investment in S&T Bank’s future, re-emphasizing its focus on maintaining a proactive approach as customer expectations evolve.

With planned updates focused on redefining the banking experience, S&T Bank continues to illustrate its commitment to meeting customer needs. As the bank moves forward, additional details will be shared regarding future branch refreshes and the overall strategy aimed at improving customer engagement.

About S&T Bancorp, Inc.

Established in 1902, S&T Bank is a well-respected financial institution headquartered in Indiana, Pennsylvania, operating in Pennsylvania and Ohio. The bank holds a significant position in the industry, trading on the NASDAQ under the symbol STBA. For more information about their services and initiatives, customers can visit stbancorp.com or stbank.com. Follow them on social media platforms like Facebook, Instagram, and LinkedIn to stay updated on the latest news and developments.