MIMARU's Same-Day Luggage Delivery Expansion
In an exciting move, MIMARU, the renowned apartment hotel chain under Cosmos Hotel Management, has expanded its same-day luggage delivery service, "Luggage Delivery by MIMARU", to include the popular routes between Tokyo, Osaka, and Kyoto starting from September 1, 2025. This highly praised service, which began in May 2024, allows tourists, especially families, to embark on their sightseeing adventures free of the burden of carrying heavy luggage.
Previously restricted to delivery between Tokyo and three major airports as well as inter-hotel transport within the same area, the service has earned glowing reviews for its reliability and timeliness, boasting a delay rate of less than 0.1% and a staggering satisfaction rate of 96.1%. By enhancing its service scope, MIMARU aims to further improve travel experiences for tourists traversing Japan’s Golden Route—a popular itinerary that includes some of the country’s most iconic cities.
Efficient and Dependable Process
The same-day luggage delivery service is designed with the convenience of visitors in mind. Guests can make reservations through their smartphones up until 11 PM the night prior, simply dropping off their bags at the MIMARU front desk or at the airport on the day of travel. By evening, their luggage arrives at the designated destination—whether at another hotel or back at the airport—relieving them of the hassle of lugging around suitcases. Each delivery is executed with care via dedicated trucks, and guests receive updates via email regarding their luggage's status, ensuring peace of mind while they explore the culturally rich landscapes of Japan.
Affordable Pricing
The pricing for this service varies depending on the route:
- - Tokyo to Osaka/Kyoto: ¥5,000
- - Within Tokyo area: ¥2,600
- - Within Osaka/Kyoto area: ¥2,300
As a promotional launch offer, from September 1 to September 30, 2025, travelers can enjoy a 10% discount on the Tokyo to Osaka/Kyoto route—an excellent incentive for families and tourists wanting to experience the best of Japan without the stress of their belongings weighing them down.
Positive Feedback from Users
Past users of the service have universally praised it for its convenience and efficiency. Testimonials include:
- - "We arrived at the airport and went straight into sightseeing!"
- - "After a long flight, I appreciated not having to move luggage while traveling with kids."
- - "We could freely explore Osaka, Nara, and Kyoto in one day without our bags!"
- - "I felt secure knowing my luggage updates were sent via email with photos!"
These reflections affirm the high satisfaction level and efficacy of their luggage delivery service.
Looking Ahead: New Initiatives
MIMARU envisions an even broader array of intercity delivery options to further enhance family travel convenience. Additionally, the launch of the "ANO-NE Kids Club" in Tokyo’s Ginza district is set for April 2025. This indoor play area for children will allow parents to indulge in shopping or dining experiences while their kids enjoy supervised activities, thus making family time more enjoyable and stress-free.
The ethos of MIMARU revolves around the concept of “Unwinding time. Endearing ties.” This philosophy highlights their commitment to creating meaningful connections and offering enriching experiences between families, fellow travelers, and the local culture. By advancing services such as luggage delivery, MIMARU aims to set a new standard for family travel experiences in Japan.
For more information, visit
MIMARU's official site and their sustainability page to see how they contribute to a better tomorrow through responsible tourism practices.