#Japan #Tokyo #Knowledge Management #Helpfeel #AI Community

Helpfeel Community 2025: Shaping the Future of AI

On October 20, 2025, the Helpfeel Community 2025 event will be held at Otemachi Place Hall & Conference in Tokyo, hosted by Helpfeel, Inc. This gathering will bring together various enterprises utilizing Helpfeel's innovative AI knowledge data platform to discuss the future of AI and its applications.

Helpfeel, headquartered in Kyoto and led by CEO Kazuyuki Rakusai, provides tools to enhance corporate AI capabilities through structured knowledge management. This user-centric event is an excellent opportunity to connect with industry peers and explore the technology's potential.

Understanding the AI Landscape

At this year’s gathering, the theme centers around “Transforming Knowledge Management in the AI Era.” The discussions will spotlight the rising significance of knowledge utilization against the backdrop of the proliferation of generative AI and large language models (LLMs). Attendees will not only learn about the latest trends but will also explore practical insights through real-world examples shared by thought leaders in the field.

Key Highlights of the Event

1. Transforming Customer Experience via AI
During the event, Takahiro Kumagai from Tohoku Electric Power and Helpfeel representatives will engage in a panel discussion focused on enhancing customer experiences through advanced AI knowledge search systems.

Background on Takahiro Kumagai: With a career at Tohoku Electric Power since 2015, Kumagai has transitioned from sales to overseeing marketing strategies and promotional campaigns. His insights will offer valuable perspectives on improving customer satisfaction through AI.

2. Showcasing Future AI Prototypes
Attendees will have access to two demonstration booths, the “Now Booth” and the “Lab Booth.” The “Now Booth” will present various AI functionalities integrated into Helpfeel products, while the “Lab Booth” will unveil innovative prototypes such as self-operating AI agents, call handling agents, and FAQ evaluation agents.
Visitors will have the opportunity to interact directly with the development engineers to understand these prototype systems better.

3. Round Table Discussions
Another important aspect of the Helpfeel Community event will be the round table discussions. Participants, often from different companies, will join smaller groups to share their personal experiences with AI and knowledge management. This format encourages the exchange of practical solutions and ideations, enhancing collaboration among attendees. Following the discussions, a networking session will allow participants to deepen their insights gained during the talks.

Event Details

• - Event Name: Helpfeel Community 2025 - Transforming Knowledge Management in the AI Era
• - Date & Time: October 20, 2025 (Monday), from 16:00 to 20:30 (Registration starts at 15:30; networking session from 19:00)
• - Location: Otemachi Place Hall & Conference, Tokyo
• - Organizer: Helpfeel, Inc.
• - Details for Media: Helpfeel Community 2025 Media Registration

The Importance of Knowledge in AI Implementation

As generative AI and LLMs become mainstream, the emphasis on understanding the foundation of AI systems has become crucial. Many businesses overlook what informs AI's judgments. Helpfeel is dedicated to addressing this gap through its AI Knowledge Data Platform, having provided over 700 sites with FAQ and knowledge-sharing tools, thereby facilitating a structured knowledge ecosystem that supports AI functionality.

The company is also aware of Japan's lag in knowledge data organization compared to Western countries, recognizing that for AI to deliver accurate responses, knowledge must be systematically arranged to ensure it can be interpreted effectively by AI systems.

Helpfeel continues to challenge this issue by developing its AI Knowledge Data Platform, enhancing operational efficiency and value creation across diverse business sectors.

Conclusion

The Helpfeel Community 2025 promises to be a significant event for organizations interested in enhancing their understanding and application of AI and knowledge management. By bringing together experts and practitioners, the event fosters a collaborative environment for learning, sharing insights, and brainstorming solutions that will shape the future of AI in business.

For more information about Helpfeel and its offerings, visit: Helpfeel Official Site

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About Helpfeel, Inc.

Founded in December 2007, with its Japanese entity established in December 2020, Helpfeel, Inc. is committed to helping enterprises convey their knowledge effectively for better AI utilization. With products specialized in knowledge creation and application, it aims to streamline operations and foster innovation leveraging AI.