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Mews Accelerates Hospitality Development with DataChat Acquisition

On October 28, 2025, Mews, the operating system designed for hospitality and shared spaces, made headlines by acquiring DataChat, a pioneering U.S.-based artificial intelligence firm. This strategic acquisition signals a significant advancement in Mews' aim to develop fully agent-oriented hospitality systems where intelligent agents autonomously manage daily operations, optimize performance, and allow human staff to focus on guest satisfaction.

DataChat has established itself as a leader in natural language processing (NLP) and data-driven automation across retail, finance, and telecommunications sectors. Their conversational intelligence platform empowers users to engage directly with existing business data through natural language, generating insights, workflows, and predictive models without the need for programming or technical expertise.

Richard Valtr, founder of Mews, expressed optimism about the acquisition, stating, "Every moment a guest interacts with our services generates data, making hospitality one of the most data-rich industries in the world. The real opportunities lie in using that data to drive smarter operations. With DataChat's exceptional team and technology, we are moving beyond systems that merely assist hoteliers to intelligent platforms that evolve in real-time and learn from every interaction. This move positions Mews at the forefront of the future of hospitality with agents."

Building the Agentic Operating System for Hospitality

The integration of DataChat is set to accelerate the development of both autonomous and semi-autonomous agents within the Mews ecosystem. These agents will significantly enhance key areas such as bookings, distribution, operations, revenue optimization, and guest experiences, thus allowing brands to create seamless, contextual experiences.

Viken Eldemir, CEO of DataChat, remarked, "We have developed technology that bridges human understanding with machine capability. By combining conversational interfaces with automated data reasoning, we will create agents that understand intent, reason across data sources, and act autonomously, bringing a new level of intelligence and personalization to hospitality. This means Mews hoteliers will get answers to their questions without needing to generate or interpret reports."

Accelerating Innovation Through Mews Ventures

This acquisition also reinforces Mews Ventures’ commitment to making strategic investments that enhance the company's growth potential and market reach. By leveraging DataChat's patented data analysis and natural language frameworks, Mews is poised to accelerate its AI roadmap, helping hotels increase revenue and optimize costs.

As the hospitality industry increasingly embraces automation and intelligent decision-making, this investment positions Mews at the cutting edge of the next technological wave: an agent-driven operating system with AI as its core, continuously learning and making the world more hospitable.

About Mews

Mews stands as a leading platform for a new era in hospitality. With 12,500 clients across more than 85 countries, the Mews Hospitality Cloud is designed to streamline modern hotel operations, enhance guest experiences, and foster more profitable businesses. Prominent clients include BWH Hotels, Strawberry, The Social Hub, and Airelles Collection. Mews has been recognized as the Best PMS for 2024 and 2025 and listed among the Best Places to Work in Hotel Tech in 2021, 2022, 2024, and 2025 by Hotel Tech Report. Furthermore, Mews has raised $410 million from investors like Goldman Sachs Alternatives, Kinnevik, and Tiger Global Management to transform the hospitality sector. For more information, please contact the Mews press team at [email protected]