Phantom Screens Welcomes Stonelo Retractable as New Distributor in North Carolina
Phantom Screens, a leader in retractable screen technology throughout North America, is pleased to announce its recent partnership with Troy and Erica Ours. They have taken over as the distributors for the Western North Carolina region following the retirement of the previous distributors, Danny and Trese Siek. The move marks a significant step in expanding Phantom's reach and enhancing its market presence in this vibrant region.
Having spent over eight years collaborating with the Sieks as installing dealers, Troy and Erica naturally stepped into the role of distributors when the opportunity arose. "We decided to take over the distributorship because we know that Danny and Trese had been very successful as owners," Erica shared. Their close working relationship with the previous distributors has instilled confidence in them regarding the Phantom Screens brand and its products. They believe there is ample potential for growth in the area, and they are eager to carry on the legacy established by the Sieks.
For Erica, this isn’t her first encounter with Phantom Screens. Her journey began as a helper for her father, who had been installing Phantom Screens for a distributor in Charlotte two decades ago. "I started out helping him, which progressed to me being an installer, then dealer, and now distributor," Erica reflects. Having seen the unwavering commitment and quality of Phantom Screens over the years, making the decision to take ownership was straightforward for her.
The newly formed company will operate under the name Stonelo Retractable Screens, located in Hendersonville, North Carolina. Troy and Erica aim to leverage the solid foundation left by the Sieks to continue providing top-quality products and services to their customers. They are excited about introducing their customers to the numerous benefits Phantom Screens is known for, including durability, ease of use, and exceptional customer service.
According to Erica, the main feedback they receive from customers highlights the product's quality. "Customers love the fact that they can hardly tell the screens are there at all," she said. The impressive durability of Phantom's products means warranty work is infrequently needed, a testament to the high standards of manufacturing and design that Phantom has achieved.
In addition, the Ours family expresses enthusiasm for a wider community engagement, encouraging more locals to become part of the Phantom Screens network. There is an open invitation for entrepreneurs, contractors, and individuals interested in joining the team and contributing to the continued excellence in customer service. The company pledges to offer comprehensive support, from factory training to marketing, ensuring that new partners are well-prepared to excel.
Phantom Screens, established in 1992, has set a benchmark for retractable screens in the industry, catering to diverse markets ranging from residential to commercial applications. With over a hundred strategically located branches across North America and into international markets like the UK, Australia, and Mexico, Phantom Screens is committed to delivering quality while maintaining a customer-centric approach.
For more information about Phantom Screens and their newly established distributor in Western North Carolina, or to explore partnership opportunities, please visit
www.phantomscreens.com. Whether you’re a homeowner looking for a stylish way to extend your living space outdoors or a potential distributor eager to join a growing brand, Stonelo Retractable Screens and Phantom Screens offer exceptional options to meet various needs.