#United States #Atlantic City #Intoxalock #InstallerNet #IID Program

Intoxalock Expands Easy IID Program to Serve More Regions

In an exciting development for customers and service centers in the Northeast, Intoxalock, the leading ignition interlock brand in the U.S., has announced the expansion of its Easy IID Program. This initiative, which streamlines the installation process for ignition interlock devices (IIDs), is now reaching new areas including New Jersey, Pennsylvania, and Maryland. Additionally, the program will see improved service coverage in New York, marking significant progress towards making essential services more accessible across the region.

Enhancing Customer Experience

Intoxalock's initiative reflects a commitment to innovation and customer satisfaction. According to Jeff Peck, Vice President of Field Operations at Intoxalock, this program aims to enhance customer experience by addressing common issues faced during the installation process. Since its launch in January 2025, the Easy IID Program has seen a remarkable 90% reduction in no-shows for installation appointments. This improvement ensures that customers arrive prepared and that service centers receive accurate compensation for their work.

Peck emphasized, “The expansion of this program reflects our ongoing commitment to innovation and ensures that service centers are compensated fairly for their work, while avoiding common issues that customers have with other providers.” This sentiment showcases the brand's dedication to improving both customer service and industry standards.

Innovative Technology Behind the Program

The Easy IID Program, managed by InstallerNet, utilizes advanced AI technology to assess the complexity of each installation based on vehicle specifications and state-mandated requirements. This careful assessment helps to set clear expectations for customers, allowing for a smooth scheduling process and installation experience. InstallerNet’s customer service team oversees each installation transaction, enhancing clarity and efficiency in communication with customers.

Tony Frangiosa, CEO of InstallerNet, also expressed enthusiasm about the program's expansion. He stated, “The Easy IID Program eliminates common customer issues at the time of installation, making the experience smoother and more predictable.” This partnership exemplifies how collaboration can enhance service offerings in the market.

Enhancing Local Networks and Exhibiting Innovation

As part of the expansion, Intoxalock and InstallerNet will be exhibiting at KnowledgeFest in Atlantic City from June 6-8, 2025. This event will serve as an excellent opportunity for local mobile electronics installation retailers to learn more about joining the Easy IID Program. Participating retailers can benefit from valuable incentives, including credits for travel expenses.

For many people, having access to reliable ignition interlock services is crucial for getting back on the road safely. Intoxalock has positioned itself as a leader in the industry with a service network comprising approximately 5,500 centers nationwide. The expansion to include more Northeastern states is a testament to Intoxalock’s commitment to meeting the needs of its customers.

Intoxalock and InstallerNet: Leading the Way

The partnership with InstallerNet is pivotal, as it allows Intoxalock to leverage a comprehensive managed installation ecosystem that extends beyond just installation services. InstallerNet has over 15 years of experience in the automotive and residential sectors, providing solutions that include product logistics and market analysis. This extensive background enables clients to deploy their products and services effectively, enhancing customer satisfaction and operational efficiency.

In conclusion, the Easy IID Program's expansion not only benefits individual customers but also strengthens partnerships within the industry. By prioritizing innovation and effective service, Intoxalock and InstallerNet are setting new standards in the ignition interlock market, paving the way for safer roads and empowered customers across the Northeast.

For further information about the Easy IID Program, you can visit EasyIID.com.