#USA #Englewood #Crestview Partners #WideOpenWest #DigitalBridge

Strategic Executive Appointments at WideOpenWest

WideOpenWest (WOW!), a prominent player in fiber-broadband internet services, has announced significant additions to its executive team, aimed at steering the company toward a transformative period of growth and enhanced customer experience. The appointments come after WOW!’s recent acquisition by affiliated investment funds of DigitalBridge Group and Crestview Partners, marking an exciting new chapter for the organization under the leadership of newly appointed CEO, Frank van der Post.

The New Leadership Team

The newly formed executive team comprises a diverse group of professionals, each bringing a wealth of experience from various sectors of the telecommunications industry. This strategy is designed to bolster WOW!’s commitment to delivering exceptional connectivity solutions to its clientele.

Patrick Bratton - Chief Financial Officer

Patrick Bratton steps into the role of CFO, overseeing financial operations including analytics and business partnerships. He boasts over 20 years in financial leadership positions, with his most recent tenure as CFO at Breezeline.

Aaron Brace - Chief Technology and Information Officer

Aaron Brace is appointed Chief Technology and Information Officer, where he will lead the company’s IT infrastructure and network security efforts. With a solid grounding in system architecture, Brace’s previous experience includes a vice president role at Cogeco Communications.

Courtland Madock - Chief Commercial Officer

As Chief Commercial Officer, Courtland Madock will drive brand marketing and sales initiatives. Her extensive background in telecom marketing includes leadership positions at Brightspeed and U.S. Cellular, where she gained invaluable insights into customer acquisition and retention.

Heather McCallion - Chief Experience Officer

Heather McCallion takes on the role of Chief Experience Officer, focusing on enhancing customer satisfaction and product management. She is recognized for her skills in business transformation and continuous improvement from her previous role at Breezeline.

Roger Seiken - General Counsel

Continuing his role as Senior Vice President and General Counsel, Roger Seiken oversees all legal matters and regulatory affairs for WOW!. With over two decades of experience in telecommunications law, he has successfully navigated complex transactions throughout his career.

Kristine DiFiore - Senior Vice President, Human Resources

Kristine DiFiore joins as Senior Vice President of Human Resources, tasked with advancing organizational effectiveness and talent management strategies. Her leadership experience includes significant roles in healthcare and non-profit HR operations.

Future Growth and Investments

The executive appointments signal WOW!’s aspirations to innovate and adapt in a rapidly evolving telecommunications landscape. Under the guidance of DigitalBridge and Crestview, the company plans to invest heavily in expanding its network capabilities and the latest technologies to ensure it can continue providing reliable internet services at competitive prices.

“Together, this new team will fuel our transformation journey, enhance our customer interactions, and drive our growth ambitions,” said CEO Frank van der Post during the announcement. He further expressed appreciation for the contributions made by previous leaders, ensuring continuity and a smooth transition for both customers and staff alike.

About WideOpenWest (WOW!)

WOW! is recognized as a significant broadband provider across the United States, serving nearly 2 million residential and commercial customers. It operates mainly in the Midwest and Southeast, with a portfolio that includes high-speed internet, TV, and mobile services. With its commitment to exceptional customer service and quality, WOW! has repeatedly been acknowledged as one of the best companies to work for, highlighting its dedication not only to its customers but also to its employees.

For more information, visit wowway.com.