Exploring the Future of Learning: University of Phoenix at Building Blackboard Together 2026

University of Phoenix Leaders at Building Blackboard Together 2026



The University of Phoenix made a significant impact at the Building Blackboard Together 2026 conference, which took place from July 13-15 in Dallas, Texas. This flagship user conference organized by Blackboard brought together educators, institutional leaders, and industry specialists to focus on how technology shapes the future of education.

Key Insights Shared


During the event, University of Phoenix leaders, including Dr. Marc Booker, Vice Provost of Strategy; Kelly Hermann, Vice President of Accessibility and Student Affairs; and Erin Amsden, Group Product Manager, engaged with attendees on pressing topics in higher education. These discussions covered essential themes such as artificial intelligence (AI), accessibility, online learning methodologies, and student support.

Dr. Booker emphasized the conference’s role in fostering dialogue among higher education professionals facing similar challenges. He stated, "Building Blackboard Together provides an opportunity to engage with peers across higher education who are navigating many of the same opportunities and challenges around technology, accessibility and learning mobility."

Award-Winning Initiatives


A highlight of the conference for the University of Phoenix was their receipt of the 2026 Blackboard Catalyst Award for Ethical AI Leadership. This award recognizes institutions that champion responsible and inclusive AI practices that enhance learning outcomes. The honor reflects the University’s commitment to fostering AI literacy and its responsible application within educational environments.

The Evolution of Learning Management Systems


As part of the Strategic Leadership Summit, Dr. Booker participated in a panel discussion titled "The LMS as Mission-Critical Connecting Learning, Experience Evidence." This session delved into how learning management systems (LMS) are evolving to provide deeper insights and support throughout the student lifecycle, including course management, advisory roles, and data-informed decision-making.

The discussion highlighted how institutions effectively integrate learning technologies along with student information systems to enhance student engagement and success. The panelists underscored the importance of adapting to the increasing expectations surrounding technology in education.

Scaling AI-Powered Support


Dr. Booker also presented on the "Scaling AI-Powered Support Across the Student Experience at University of Phoenix". This presentation shared the University's journey in implementing its AI support assistant within the online classroom setting, detailing their transition from the initial proof of concept to full-scale deployment within just six months.

In a complementary session, titled "Online Pedagogy to Drive Institutional Growth Best Practices and Success Stories," he touched on how the institution is crafting engaging online educational experiences using Blackboard technologies.

Leadership in Accessibility


Kelly Hermann's session, "Communicating Up Turning Accessibility Work into Leadership-Ready Stories," focused on transforming accessibility initiatives into compelling narratives that resonate with institutional leaders. She emphasized the significance of aligning accessibility strategies with wider organizational goals, using data to showcase their impact.

Adapting to AI Challenges


Erin Amsden contributed to the discussion on "Agentic AI in Pedagogy: Threats and Opportunities," examining the implications of advanced AI technologies in education. The panel tackled the importance of addressing academic integrity, assessment styles, and overall learner engagement amidst the backdrop of rising AI capabilities.

Strengthening Educational Leadership


All three leaders from the University of Phoenix are prominent figures within their institution and often share their expertise at national conferences. Looking forward, they will represent the University at several key events in 2026, including the ASU + GSV Summit, 1EdTech Learning Impact Conference, SXSW EDU Conference, and PESC Data Summit.

These efforts highlight the University of Phoenix's dedication to pioneering innovation and thought leadership in higher education, ultimately aiming to enhance the educational experience for all students.

About University of Phoenix


The University of Phoenix has been dedicated to helping working adults adapt and thrive in their careers for over 50 years. With a focus on practical and flexible online learning models, the institution is well-equipped to meet the demands of an ever-evolving job market. Active students and alumni benefit from resources like Career Services for Life®, further supporting their ongoing professional development. To learn more, visit phoenix.edu.

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