#USA #Lincoln #Assurity #Draper Daniel #Customer Connections

Draper Daniel Takes the Helm in Customer Connections at Assurity

In a recent press announcement, Assurity has appointed Draper Daniel as the new Vice President of Customer Connections, marking a significant step forward for the company in enhancing customer experience. Daniel, who brings over 28 years of comprehensive experience in the insurance industry, is poised to lead Assurity's customer service team and drive the company's mission to improve customer engagement effectively.

The Role of Vice President of Customer Connections

Draper Daniel steps into his new role with a wealth of knowledge from his previous positions in operational leadership and business transformation within the insurance sector. His history of leading robust customer service organizations demonstrates his capability to foster high-performing teams. Daniel's appointment aligns with Assurity’s commitment to continuous improvement and customer service excellence.

Tara Benson, Senior Vice President of Operations at Assurity, expressed enthusiasm about Daniel's appointment, stating, “Draper’s passion for developing people and leaders is a strong fit for our culture of continuous improvement.” She further highlighted his expertise in integrating people, processes, technology, and strategies as pivotal in evolving the way Assurity serves its customers and partners.

Why Assurity?

In his new position, Daniel highlighted that Assurity's dedication to its customers played a crucial role in his decision to join the company. “I was drawn to Assurity because of its commitment to its customers, employees, and the community,” Daniel remarked. He emphasizes that customer service is the backbone of any organization, providing a platform for fulfilling the promises made to clients daily.

A Rich Background in Insurance

Draper Daniel's journey in the insurance industry is marked by significant accomplishments and leadership roles. With extensive experience in enhancing operational models and creating effective customer interactions, he is well-prepared to elevate Assurity's customer service standards. Outside of his professional ventures, Daniel is a Doane University alumnus, holding a Bachelor of Science degree in Business Management.

Residing in Lincoln, Nebraska with his wife Alicia and their four sons, Daniel is not only committed to his career but also to his community. His involvement with local organizations includes serving on the boards of the LPS Foundation and the Lincoln NAACP. In addition, he has volunteered as a TeamMates mentor for over 23 years, showcasing his dedication to nurturing future generations.

About Assurity

Founded in 1890, Assurity has always prioritized people in its mission. The organization, which holds a mutual corporate structure and is a Certified B Corporation, continues to uphold its commitment to financial strength and community service. The company remains rooted in the philosophy that doing good is inherently good business.

Assurity’s mission revolves around assisting individuals during challenging times, ensuring that they have support as they navigate their responsibilities and dreams. The organization understands the importance of protecting life's significant moments, standing firm in its promise to be there when individuals need it the most.

Draper Daniel’s appointment as Vice President of Customer Connections is looked upon with optimism as he embarks on this new journey, leading an essential team that bridges the company and its customers. Under his leadership, Assurity aims to redefine customer engagement and continuously strive for excellence in service delivery.