Connecting E-commerce and Physical Retail: The Launch of Torudas at ecbo cloak Marunouchi

Bridging E-Commerce and Physical Retail

The logistics subsidiary of the Marui Group, Moving Co., Ltd., is set to launch a new service called Torudas at the ecbo cloak Marunouchi store on October 19, 2025. This innovative service allows customers to conveniently retrieve, return, and ship online purchases all in one physical location. Operating under the ecbo company’s umbrella, the ecbo cloak service provides travelers and shoppers with a reliable and environmentally-friendly option for package management.

About Torudas

Torudas, an initiative by Marui Group, features customer counters located inside their Marui and Modi stores, designed to simplify the process of handling multiple online purchases. Customers can accept, return, and ship items seamlessly at these designated spots. One of the key highlights of this service is the ability to open packages and try on items in-store, making it easier to check sizes and styles before committing to a purchase. Should you decide an item isn’t right for you, returning it becomes a breeze and requires no additional packing, significantly minimizing the hassles tied to online shopping.

Moreover, with no need to wait for re-deliveries, customers find the service particularly convenient since they can swing by the store while commuting, running errands, or shopping.

Eco-Friendly Approach

In addition to its convenience, Torudas plays a role in reducing the environmental impact often associated with online shopping. By lessening the need for re-delivery and encouraging the reuse of packing materials, it enhances sustainability in shopping practices. This newly launched infrastructure for e-commerce will connect customers with physical stores, resulting in a more enjoyable shopping experience that is also planet-friendly.

Expanding Accessibility

Until now, Torudas services were exclusive to Marui and Modi outlets; however, with the opening of ecbo cloak Marunouchi, a broader audience will be able to access these beneficial services. At this new location, customers can return orders from ZOZOTOWN and ship items via Sneaker Dunk seamlessly during their shopping trips or commutes. The traditional hassle tied to online return processes is alleviated, offering a straightforward solution for many customers.

The End of Searching for Coin Lockers

On a similar note, the ecbo cloak service stands out as a groundbreaking baggage-sharing solution designed to connect people in need of temporary storage with stores or establishments that have available space. Whether patrons are visiting cafes, retail shops, or hotels, they can utilize ecbo cloak for easy luggage drop-off. This service can be booked and paid for effortlessly via smartphone, eliminating the tedious task of searching for coin lockers in busy areas.

Easier storage solutions for oversized items, including suitcases and strollers, complete with insurance, provide users with additional peace of mind. Simultaneously, this presents businesses with fresh revenue opportunities by maximizing unused spaces. Currently, the ecbo cloak service is available in over 1,000 locations across Japan, including stations, commercial facilities, and tourist attractions. This innovative service encourages a lighter approach to travel and shopping, paving the way for an improved experience.

Service Details

- Location: ecbo cloak Marunouchi (New Maru Building 1F, Marunouchi Connection)
- Opening Date: October 19, 2025
- Hours: 9:00 AM to 8:00 PM

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