Hyland Appoints Arunava Saha Dalal as Chief Strategy and Transformation Officer

CLEVELAND, September 15, 2026 — In a significant move to bolster its strategic direction, Hyland has named Arunava Saha Dalal as its new Chief Strategy and Transformation Officer. This appointment comes at a pivotal moment as the company seeks to enhance its role as a leader in enterprise content intelligence and automation.

Dalal, bringing nearly two decades of expertise in management consulting, artificial intelligence (AI), and the technology sector, is set to spearhead Hyland’s global strategy. As the organization shifts gears to accelerate revenue growth within the highly regulated sectors and critical workflows, Dalal’s role will be critical in steering Hyland's strategic initiatives.

In his new position, he will oversee the expanded corporate strategy and transformation team at Hyland, collaborating closely with the executive team to sharpen the company’s competitive position. He will also guide investment priorities and define a strategic roadmap, especially as the transition from AI experimentation to large-scale implementation gathers pace. Furthermore, Dalal will play a key role in driving revenue transformation, fostering international growth, and improving operational efficiency across all regions.

Jitesh S. Ghai, CEO of Hyland, emphasized the importance of having someone with Dalal's background at the helm of strategy and transformation as the industry transitions towards a content-centric enterprise model. “Arunava has spent his career at the intersection of corporate transformation and emerging technologies. I’m confident in his ability to clearly chart the path forward to accelerate Hyland's market expansion and revenue growth,” Ghai remarked.

Dalal has previously served as an associate at Bain & Company, where he led teams on key initiatives for clients in various sectors—particularly health—focusing on strategic missions. His engineering background coupled with his extensive experience in addressing complex business challenges has positioned him at the forefront of large-scale AI transformations in enterprises. This unique blend of technical depth and strategic rigor will be invaluable as he translates AI investments into measurable business outcomes.

In reflecting on his appointment, Dalal stated, “Across the globe, organizations are striving to convert decades of institutional knowledge into a solid foundation for AI, and Hyland is pioneering the use of content intelligence to achieve large-scale autonomous automation.” He sees a tremendous opportunity to refine the company’s strategy and expedite Hyland’s growth as a leader in the AI enterprise sector.

Hyland is already recognized as a leader in content intelligence and automation, enabling organizations to convert enterprise content into controlled information that enhances decision-making and business performance. With a clientele that includes numerous Fortune 100 firms, Hyland’s open platform leverages AI to transform content, data, and processes into a trusted context that empowers users, applications, and agents to automate tasks within a content and agent-driven enterprise.

For more information about Hyland and its offerings, visit Hyland.com.