Array Behavioral Health Marks 25 Years of Pioneering Virtual Mental Health Care Services

Array Behavioral Health Celebrates 25 Years of Innovation in Virtual Care



Array Behavioral Health is commemorating a significant milestone this year—it has been 25 years since it began its journey in transforming the landscape of mental health care in the United States. What started in 1999 as a local initiative in southern New Jersey has evolved into the country’s foremost virtual psychiatry and therapy provider that serves millions across all 50 states.

The Beginning



The inception of Array came in response to a critical demand for accessible psychiatric care in rural areas. Dr. James R. Varrell, the founder, recognized a gap in the mental health system during a tragic case involving a pediatric patient. This incident catalyzed the introduction of telepsychiatry, an innovative approach aimed at enhancing timely access to mental health services, especially in underserved communities. This bold move not only filled a significant void but also paved the way for essential developments in telehealth, including the first involuntary commitment executed via this remote method.

Current Status



Fast forward to today, and Array Behavioral Health is a trailblazer in virtual behavioral health, distinguished for its comprehensive care model that spans from acute crisis stabilization to consistent outpatient management. Through over 3.5 million patient interactions and partnerships with more than 450 hospitals and clinics, Array is uniquely positioned as a leader that bridges gaps in the mental health system and serves over 90 million people in-network.

  • - Dr. Sara Gotheridge, Chief Medical Officer of Array, stated, 'The U.S. healthcare framework often experiences fragmentation and a shortage of behavioral health professionals. We are committed to forging connections between physical and mental health services to offer holistic care.'

A Commitment to Innovation



Over the years, Array has enhanced mental health care delivery through innovative technologies. The development of KeyCare, a clinical platform built on Epic, exemplifies this commitment. This advanced system facilitates seamless integration of mental and physical health services, ensuring that patient data is shared in real time and that transitions in care are smooth and effective.

Dr. Varrell emphasizes, 'Telehealth should be seen as an enabler of comprehensive treatment, not a substitute. It’s fundamentally a tool that allows us to deliver care more effectively and efficiently.'

As Array looks toward the future, the organization strives to address the escalating demand for behavioral health services in America. With a focus on evolving its integrated care model, it aims to enhance patient-centered solutions and reduce systemic inefficiencies. Shannon Werb, the CEO, reflects on the last 25 years by stating, 'Our journey has been one of relentless improvement and adaptation. As we transition into the next era, our mission remains steadfast: to ensure every patient receives the individualized support they require.'

About Array Behavioral Care



Array Behavioral Care is recognized as the leading force in virtual psychiatry and therapy within the U.S. By providing high-quality behavioral health services through a completely integrated system, from hospital settings to the comfort of patients' homes, Array stands as a beacon of innovation. Collaborating with hospitals, healthcare institutions, and community organizations, Array works to ensure timely and expert mental health treatment is accessible to all, reinforcing its commitment to improving care delivery and patient outcomes. To learn more about their transformative approach to behavioral health, visit www.arraybc.com.

In summary, Array Behavioral Health’s journey over a quarter-century showcases the power of innovation and commitment to addressing mental health needs, reaffirming their role as a vital resource in the landscape of healthcare.

Topics Health)

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