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Hyland for Microsoft Teams: Ensuring Content Governance in Collaboration

In today's digital workplace, millions of employees are utilizing Microsoft Teams for their everyday collaboration needs. However, many businesses encounter a significant challenge: essential regulated business content often exists outside of this collaborative platform, leading to potential gaps in governance and compliance. Hyland is stepping in to address this challenge with the launch of Hyland for Microsoft Teams, a new integration that streamlines how organizations govern and manage their content without compromising productivity.

Bridging the Gap Between Collaboration and Governance

Hyland for Microsoft Teams provides organizations in regulated sectors with the ability to access, manage, and share governed content right where the work is happening—within Teams. This integration connects Teams with existing content repositories, such as Hyland's OnBase and Nuxeo. This eliminates the need for cumbersome migrations or duplicate repositories, allowing users to search for regulated documents directly from their Teams conversations.

Megan Caraballo, Director of Product Management at Hyland, emphasizes the importance of integrating governance into the platforms where employees collaborate. She states, “As work increasingly flows between different platforms, we must ensure regulated content keeps pace rather than being bypassed.” This innovative solution enables employees to focus on their work without the hassle of switching between various applications or losing sight of important data.

Enhancing Workflow Without Disruption

The seamless integration of Hyland for Microsoft Teams optimizes the workflow by reducing application changes that can lead to disorganized content. Users can search for and manage Hyland content right within their Teams conversations, effectively minimizing the disruption typically caused by switching between applications. Additionally, they can share links to governed content, allowing teams to collaborate effectively while maintaining compliance and security.

Another significant advantage of this integration is the capability to import critical shared content back into Hyland's repositories for long-term management and governance. This feature helps organizations avoid having important files scattered across conversations, thus enabling better control and oversight.

Real-World Applications in Regulated Industries

In highly regulated industries, the implications of unmanaged content are serious—not just as an inconvenience, but as a substantial risk. For example, in the banking sector, account managers preparing client meetings can retrieve necessary regulated documents directly in Teams. Likewise, credit agents can access missing documents in applications while remaining within the context of their active conversations.

In insurance, claims management teams can collect images and reports shared within dedicated channels and incorporate them automatically into document types relevant to the case. This process triggers the appropriate workflows for claims handling, preventing evidence from becoming lost in chat histories. Human resources teams can similarly streamline recruitment processes—CVs and job-related documents can be integrated into governing document types, thereby avoiding the pitfalls of uncontrolled conversations or personal drives.

Future Implications for Automation and Governance

For organizations already utilizing OnBase or Nuxeo solutions, Hyland for Microsoft Teams enhances user adoption and protects existing investments, paving the way for broader automation features in the future. This ensures that businesses can operate efficiently while maintaining robust compliance and governance frameworks in line with their operational needs.

Hyland's commitment to integrating within the spaces where employees collaborate daily signifies a forward-thinking approach to enterprise content management. The solution is now available for existing Hyland clients who rely on Microsoft Teams as their principal collaboration space.

For more information on Hyland's solutions and how they can transform your enterprise content governance practices, visit Hyland.com.

About Hyland

Hyland is a recognized leader in content intelligence and automation, enabling organizations worldwide to transform their enterprise content into meaningful, controlled insights that drive decision-making and enhance business performance. Trusted by thousands, including many Fortune 100 companies, Hyland's open platform leverages AI to convert content, data, and processes into reliable contexts that empower users, applications, and agents to automate tasks efficiently.