Frankenmuth Insurance Teams Up with Duck Creek
Frankenmuth Insurance, a historic player in the insurance industry, has taken a significant step onto the path of modernization by selecting Duck Creek Technologies' OnDemand Distribution Management solution. Founded in 1868 and located in Michigan, Frankenmuth offers a wide range of insurance services across 15 states through an extensive network of over 800 independent agencies.
Enhancing Efficiency and Compliance
The primary goal behind this partnership is to enhance operational efficiency and improve the experience of agency partners. By adopting Duck Creek's cloud-based, Line-of-Business (LOB) agnostic Distribution Management Platform, Frankenmuth is gearing up to modernize its agency and producer management systems. This shift is expected to replace their outdated legacy systems, ultimately enabling them to better manage multiple lines of insurance, including business, home, auto, and life insurance.
Curtis Williams, the Chief Information Officer at Frankenmuth Insurance, expressed that this partnership will allow them to provide better support to agents and partners. He emphasized that utilizing Duck Creek's solution gives them greater agility and insight when managing their operations. Williams explained, “This platform enhances efficiency, increases visibility, and empowers the agency management team with the tools they need to stay compliant, all while delivering a better experience for our agency partners.”
A Comprehensive SaaS Solution
Duck Creek OnDemand Distribution Management is a SaaS-based system that manages the complete producer lifecycle. This includes aspects such as onboarding, compliance, compensation, performance tracking, and relationship management. The platform's digital-first structure combined with its adaptable design is tailored for insurance providers looking to increase agility, ensure compliance, streamline their operations, and build stronger partnerships with agents through appealing compensation frameworks.
Frankenmuth gains a competitive edge by automating tedious manual processes, enhancing transparency, and increasing their responsiveness to both market and regulatory changes with the flexibility offered by the OnDemand solution.
Commitment to Exceptional Agency Experience
Chris McCloskey, the Chief Operating Officer at Duck Creek Technologies, noted that Frankenmuth's move to modernize with their OnDemand Distribution Management highlights their dedication to delivering an unparalleled experience to their agency partners. He stated, “Our SaaS-based platform equips insurers with the agility, automation, and intelligence needed to strengthen partnerships, drive efficiency, and stay ahead in a rapidly evolving industry.”
About Frankenmuth Insurance
With over 155 years of service, Frankenmuth Insurance has established itself as a trusted provider, offering tailored insurance solutions that guarantee peace of mind for individuals, families, and businesses alike. Their commitment to provide exceptional protection and service can be seen in their strong financial performance, boasting assets of $2.5 billion and an AM Best A (Excellent) financial strength rating.
About Duck Creek Technologies
Recognized as a leading provider of intelligent solutions for the property and casualty insurance sector, Duck Creek Technologies is committed to empowering the industry to utilize the cloud for agile and intelligent operations. Their market-leading solutions are designed to meet the needs of modern insurance systems. For more information, visit
Duck Creek's website.
In conclusion, the collaboration between Frankenmuth Insurance and Duck Creek signifies a crucial step towards modernizing insurance management while reinforcing the reliability and service quality that policyholders have come to expect.