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Mews Unveils Business Intelligence to Revolutionize Hotel Operations

Mews, a leading hotel management system, has officially launched its latest product, Mews Business Intelligence (Mews BI), designed to provide hotel operators with immediate, data-driven insights. This innovative tool is now available globally and aims to enhance decision-making by supplying reliable business intelligence tailored to the hospitality sector.

A Game-Changer for Hotel Management

From its conception, Mews BI was crafted to seamlessly integrate into the existing Mews operating platform. This means that hoteliers will no longer have to juggle multiple software solutions to analyze their data. Instead, Mews BI now allows hospitality teams to access critical performance metrics directly within the ecosystem they are already familiar with.

Key Features of Mews BI:

1. Integrated Self-Service Analytics
Mews provides self-service analytics tools that enable hotel teams to explore their performance data, identify trends, and gain insights without the need for tedious manual exports. This allows for a more agile response to market changes and operational challenges.

2. Customizable Dashboards
Users can create fully customizable dashboards using a user-friendly drag-and-drop interface, making it easier to monitor key performance indicators (KPIs) for individual properties, portfolios, and stakeholders. This feature ensures that the most relevant data is always at the fingertips of decision-makers.

3. Automated Reporting
Mews BI includes automated reports and dashboards that can be scheduled for regular delivery. This functionality minimizes repetitive manual tasks, allowing teams to focus on strategy and execution rather than data gathering.

4. Comprehensive Performance Insights
By merging Mews data with external sources like Online Travel Agencies (OTAs) and Google Ads, hotel businesses can achieve a panoramic understanding of both commercial and operational performance—centralizing data insight across the organization.

Real-World Impact

Since its initial launch, Mews BI has been quickly adopted by over 1,000 hotel clients. The system has already proven its worth in real-world scenarios; for example, Adara Hotel, a boutique establishment located in Whistler, reports significant positive outcomes following the implementation of Mews BI. The hotel utilized the performance dashboard to reassess its room inventory strategies, leading to a 20% increase in occupancy for two-bedroom suites and a total revenue uplift of 11% during the spring low season, with an ADR increase of $50.

Rhys Davies, general manager of Adara, highlighted the transformation brought by Mews BI, stating, "Before, we had data, but it was manual and lacked detail. Now, everything is centralized and accessible."

Future Developments

Mews BI is available for all clients currently utilizing Mews Analytics or on the Enterprise package, with plans to extend support to hostels later in 2026. Notably, existing clients without Mews Analytics will also benefit from enhanced reporting features at no extra cost.

About Mews

Established as a robust operating system for the hospitality industry, Mews connects workflows across revenue management, operations, and guest experiences. The platform simplifies routine tasks, allowing hotel teams to focus on delivering exceptional experiences. Mews supports a diverse client base of 15,000 in 85 countries, consistently earning accolades in the hospitality tech landscape, including Best PMS and Best POS awards.

For more detailed information, visit the official Mews website: Mews BI Product Page.