#United States #J.D. Power #Choice Hotels #North Bethesda #WoodSpring Suites

WoodSpring Suites Achieves Recognition for Guest Satisfaction

Choice Hotels International, Inc., a prominent player in the extended stay segment, is thrilled to announce that their brand, WoodSpring Suites, has been awarded the #1 ranking in the J.D. Power 2025 North America Hotel Guest Satisfaction Index Study in the economy extended stay category. This accomplishment marks the fourth consecutive year that WoodSpring Suites has topped this list, having previously been recognized in 2024, 2023, and also earning the title of #1 overall economy hotel brand back in 2022.

The study evaluated WoodSpring Suites across multiple critical dimensions of hospitality, including guest room quality, hotel facilities, connectivity, staff performance, value for money, and check-in/check-out processes. WoodSpring Suites excelled in all six categories, showcasing its commitment to delivering high-quality experiences to guests who seek longer stays at economical prices.

In today’s fast-paced world, extended stay hotels provide the perfect blend of comfort and convenience for guests who need a temporary home. WoodSpring Suites is especially designed with spacious suites equipped with in-room kitchens, allowing guests to cook and enjoy their time just like they would at home. The hotel also emphasizes affordability, offering competitive rates for weekly and monthly stays, making it an attractive option for both business and leisure travelers.

The brand is currently undergoing a marketing transformation with the launch of the campaign titled "The WoodSpring Way." This initiative highlights the hospitality provided by their staff, aiming to enhance the connection and service experienced by guests. Matt McElhare, the vice president of Choice Hotels and the leader for extended stay brands, shared, "This recognition not only solidifies WoodSpring’s role as a leader in extended stay but also reflects our steadfast dedication to providing exceptional service that consistently exceeds our guests’ expectations."

As of Q1 2025, WoodSpring Suites boasts 265 locations across the United States, becoming a cornerstone of Choice Hotels’ extended stay offerings, which also include Everhome Suites, MainStay Suites, and Suburban Studios. The extended stay market has seen significant growth, and Choice Hotels has more than 500 properties dedicated to this category. The expanding portfolio fortifies their position as leaders in providing tailored lodging solutions that cater to the evolving needs of travelers today.

The J.D. Power North America Hotel Guest Satisfaction Index Study, celebrated for its comprehensive analysis, measures customer satisfaction across numerous factors including communication, food and beverage offerings, guest room comfort, hotel facilities, staff service, and perceived value for cost. In 2025, over 39,219 guests participated in the survey, providing insights on performance across 102 brands in nine market segments. This data-driven approach underscores the importance of genuine guest feedback in sustaining service excellence.

For the modern traveler seeking a reliable and affordable temporary housing solution, WoodSpring Suites stands out as a uniquely appealing brand. With its spacious all-suite rooms featuring fully equipped kitchens, on-site laundry facilities, free Wi-Fi, and flexible payment options, it simplifies the extended stay experience.

The future looks bright for WoodSpring Suites as they continue to earn accolades while expanding their footprint, and their commitment to enhancing guest experiences remains paramount. For those interested in learning more about what they offer, visit choicehotels.com/woodspring.

Conclusion

Choice Hotels International, through WoodSpring Suites, is setting a remarkable example in the hospitality industry by consistently delivering on guest satisfaction and comfort. The commitment to quality, reinforced by industry accolades, is a testament to their effectiveness in meeting the demands of today's travelers. As the demand for extended stay accommodations continues to rise, WoodSpring Suites is establishing itself as a household name prioritized by both business professionals and families alike.

This achievement by WoodSpring Suites not only celebrates their past successes but paves the way for continued innovation in guest service and hospitality practices in the future.