Transforming Business Operations: Tender and Almondo Unveil AI Development Service

Transforming Business Operations: Tender and Almondo Unveil New AI Development Service

In an era where digital transformation (DX) and artificial intelligence (AI) are central to business strategies, Tender Co., Ltd., based in Shibuya, Tokyo, has announced a groundbreaking new service. This service focuses on developing AI solutions tailored for businesses, particularly those struggling to utilize AI to its full potential. Together with Almondo Co., Ltd., also situated in Shibuya and a leader in AI technology, Tender is offering a modular AI development service that promises not just to engage in pilot projects (PoC) but to integrate AI systematically into common business operations.

Understanding the Need for AI in Business

As more organizations explore implementing generative AI and internal chatbots, they often encounter hurdles such as unstructured internal data or challenges in integrating with existing systems. Reports from various corporations indicate a growing frustration where AI initiatives turn out to be underutilized or are stalled at the PoC stage. In response to these challenges, Tender and Almondo are intensifying their efforts to launch a service that directly addresses these pain points and facilitates meaningful AI application in everyday business.

Service Overview

The new service is built upon Tender’s previous expertise in Retrieval-Augmented Generation (RAG) support, now enhanced with AI agents and automation functionalities. This comprehensive DX support service allows businesses to effectively utilize AI tailored to specific operational needs. The new system enhances not only search and response functionalities but extends its capabilities to assist in decision-making and establishing next actions, thereby bringing AI into the daily workflow.

Components of the Service

The combined offerings from Tender and Almondo include:
1. Flexibility and Speed: The service is organized into modules that can be tailored to individual company needs, enabling quicker and less costly implementation compared to traditional full-scale development.
2. High Integration Capability: Capable of leveraging various types of data—be it documents, audio, or existing systems—companies, even those with incomplete data structuring, can smoothly start their AI journey with existing resources.
3. Practical AI that Doesn’t End with PoC: The AI agent offers support that goes beyond mere queries to assist in crucial business decisions and actions, ensuring its relevance and usage in real operational settings.

Proven Success Stories

Tender’s new service is already demonstrating results. For instance, it has developed AI agents capable of answering thousands of inquiries each month with an impressive accuracy rate of around 97%. In other instances, the accuracy of responses has been improved significantly, transitioning from approximately 50% to between 80% and 90%. Moreover, their systems are not merely focused on providing information but can also automate subsequent actions, showcasing their effectiveness and potential in practical applications.

Future Directions

Looking forward, the Tender Group is committed to enhancing its capabilities in implementing AI solutions for businesses, furthering their comprehensive support from AI strategy formulation to data infrastructure establishment. They aim to establish a strong revenue base by creating new AI project opportunities while also improving existing DX projects through sophistication and longevity.

Additionally, the service’s adaptability allows for multidimensional AI usage, supporting various departments in its organization, thereby contributing significantly to the efficiency and productivity of the enterprise's digital transformation efforts.

For more information about Tender’s DX initiatives, please visit the following links: