Nubia Repair Services
2026-02-02 02:22:23

iCracked Store Launches Official Repair Services for ZTE's Nubia Smartphones

Comprehensive Repair Services for Nubia Smartphones



As of February 2, 2026, iCracked Japan, headquartered in Shibuya, Tokyo, proudly announces the official launch of repair services for Nubia smartphones, a venture that marks a significant partnership with ZTE Corporation. Over the last 16 years, ZTE Japan has consistently contributed to the Japanese market, and with plans to introduce the Nubia brand in 2024, iCracked is here to ensure these smartphones are well cared for.

About Nubia Smartphone Technology



Nubia stands out with its slogan, "Be Yourself," embodying innovation and uniqueness in the smartphone market. The brand is renowned for being a pioneer, introducing groundbreaking technology such as smartphones equipped with under-display cameras (UDC) and glasses-free 3D tablets that support 5G networks. This commitment to unique technological advancements positions Nubia as a brand to watch in the competitive smartphone landscape.

With the availability of repair services across more than 100 iCracked Stores in Japan, customers will be able to obtain immediate assistance for their Nubia devices. It’s important to note that this repair service is offered by iCracked Japan, making the company the service provider, while ZTE retains its role as the manufacturer. Hence, service agreements are exclusively between customers and iCracked Japan.

iCracked: A Commitment to Quality



Founded in Silicon Valley in 2010, iCracked has established itself as a leading smartphone repair provider with a vast network across Japan, where it operates over 100 iCracked Stores. The company provides various services, including the repair of both iPhones and Android devices. What sets iCracked apart in the Android repair sector is its adherence to manufacturer repair and inspection procedures, ensuring only genuine parts are used for repairs.

The core philosophy at iCracked focuses on delivering services that provide peace of mind to customers. Understanding that smartphones often contain sensitive information—ranging from personal photos to credit card details—the company ensures that repairs are done in full view of the customer. This transparency extends to functional checks, which are conducted together with the customer, ensuring their concerns about data security are adequately addressed.

State-of-the-Art Waterproof Testing



Unique to iCracked among repair shops, all stores are equipped with waterproof testing equipment. Many customers worry about the potential decline in waterproof performance after repairs, but at iCracked, both pre- and post-repair waterproof tests are conducted. If repairs lead to decreased waterproof capability, customers are eligible for discounts on repair costs under the company’s compensation system.

At iCracked, it’s crucial for customers to understand the condition of their device post-repair, whether waterproof performance improves, remains unchanged, or declines.

Services Offered by iCracked Store


  • - Google Pixel Repair (all domestic models)
  • - SHARP AQUOS Repair (selected models sold by SoftBank and some SIM-free models)
  • - Motorola Repair (selected models sold by SoftBank and some SIM-free models)
  • - Xiaomi Smartphone Repair (SoftBank models)
  • - FCNT Smartphone Repair (SoftBank models)
  • - Nubia Smartphone Repair (selected SIM-free models)
  • - iPhone Repair
  • - iTech Support: smartphone setup, data transfer, etc.
  • - Screen protector sales and installation services
  • - Glass coating services
  • - Waterproof testing services, including quick tests that take only a minute
  • - Cutting services for high-profile films (using a DEVIA film cutting machine)

Company Overview


  • - Company Name: iCracked Japan Inc.
  • - Headquarters: 1-4-2 Shibuya, Shibuya Ward, Tokyo, 150-0002, Japan
  • - CEO: Tomohiko Fukushima
  • - Established: July 2016
  • - Website: icracked.jp
  • - Contact: Contact Us

In summary, iCracked Store’s partnership with Nubia is set to redefine the repair service experience for smartphone users in Japan, ensuring that repair quality, customer experience, and state-of-the-art technology come together seamlessly.


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Topics Consumer Products & Retail)

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