Novatae Risk Group Welcomes Kimberly Jenkins as COO
In a significant announcement from Dallas, Novatae Risk Group, a prominent wholesale business within the esteemed World Insurance Associates, has appointed Kimberly Jenkins as its new Chief Operating Officer. This pivotal role is expected to bolster Novatae's operational structure and business strategies, enhancing its capacity for profitable growth.
Kimberly Jenkins brings over 25 years of rich leadership experience specifically in client service operations. Her background includes strategic positions that reflect her expertise in operational efficiency and team engagement. Most notably, she has previously served as the chief officer at DUAL North America, where she was instrumental in steering strategic planning and enhancing operational methodologies.
The Vision Behind the New Appointment
Nick Greggains, president of Novatae, expressed his enthusiasm about Jenkins' appointment, saying, "Kimberly possesses a strong passion for helping associates and clients thrive through excellence and innovation. Her direct experience in building and implementing strategies that boost employee morale and operational efficiencies will significantly contribute to our objectives."
In her new capacity, Jenkins will lead initiatives focused on refining operational effectiveness while aiming to evolve systems and structures within Novatae. The goal is not just to improve internal processes but also to provide exceptional client experiences that drive overall satisfaction.
Quote from Kimberly Jenkins:
"I am thrilled to continue building on the momentum Novatae has gained these past few years as it executes its growth strategy. Taking business strategy and process improvement to the next level is an exciting undertaking, especially when the focus is to drive employee and client satisfaction."
Kimberly Jenkins’ Extensive Experience
Jenkins' career spans numerous leadership roles in noted organizations. She held operations leadership roles at prominent companies including Willis Towers Watson, Nielson, and Hewitt Associates. Throughout her career, she has established a reputation for driving client satisfaction and operational efficiencies—qualities that will undoubtedly benefit Novatae as it strives to build a robust infrastructure.
Her educational credentials include an MBA from the DePaul Driehaus College of Business and a B.A. from the University of Michigan, both of which equip her with the academic prowess to complement her extensive experience in the industry.
A Future-Oriented Approach
Andrea Paris, the COO of World Insurance, commented on Jenkins’ potential impact: "We are excited to welcome Kimberly to the team and look forward to the positive influence she will have on both our employees and clients. Her expertise in client service operations will prove invaluable as we continue to build our infrastructure."
Novatae Risk Group stands as a premier choice for brokers and clients seeking specialty insurance products and services that address complex and hard-to-manage risks. As a full-service wholesale insurance brokerage and Lloyd's Coverholder, the firm operates under the larger umbrella of World Insurance Associates LLC. This network covers an extensive base of over 6,000 clients from 37 offices across the U.S. and U.K.
The future looks promising for Novatae with Jenkins at the helm driving strategic operations. Her vision and commitment to excellence are expected to usher in a new era of operational coherence and client satisfaction within the organization. By harnessing her extensive experience, Novatae is poised to enhance its service offerings, ensuring a client-first approach at every level of operation.
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