Aetna's New Virtual Program Enhances Pelvic Health Access for Millions

Aetna's Innovative Virtual Pelvic Health Program



Aetna, a leading health care company and part of CVS Health, has announced a groundbreaking partnership with American Specialty Health (ASH). This collaboration seeks to enhance the accessibility of pelvic health services to approximately 18 million commercial health plan members through a new program called ASHCare™ Virtual Pelvic Health Services.

Expanding Access to Care


The ASHCare program is designed to connect Aetna members with specialized pelvic health physical therapists via live, one-on-one virtual sessions. Dr. Andrea Jones, the medical director of clinical business support at Aetna, highlighted that this new initiative marks a significant advancement in addressing the often-overlooked challenges surrounding pelvic health. She emphasized the integration with existing physical therapy benefits, making it easier for members to seek and receive the necessary care for pelvic health issues.

Pelvic floor health is critical for overall functionality, influencing aspects such as incontinence and sexual health, and is often tied to various health challenges faced by both men and women. Historically, conditions concerning pelvic health have been dismissed as normal parts of life, particularly during pregnancy or with aging. However, recent revelations in medicine highlight the importance of treating and managing these symptoms effectively, signaling a shift in societal attitudes toward pelvic health awareness.

Redefining Pelvic Health


As more people become aware that they can address pelvic health conditions, there has been an increasing demand for effective solutions. According to Dr. Jaynie Bjornaraa, a senior vice president at ASH, alleviating pelvic symptoms can dramatically enhance individuals' self-esteem and overall quality of life. The ASHCare model provides a pathway for those experiencing pelvic health issues to receive care without the barriers often posed by traditional in-person therapy.

Telerehabilitation is changing the landscape of health care, particularly in fields requiring specialized knowledge, like pelvic health. The convenience of virtual therapy allows patients to circumvent the struggles of locating specialized practitioners and the challenges of scheduling, thus transforming the therapeutic experience.

Comprehensive Support for Patients


The ASHCare Virtual Physical Therapy program stands out not only for its ease of access but also for its comprehensive patient support system. Each patient is paired with a dedicated concierge who provides personalized assistance, answers queries, and helps schedule initial appointments. The program further includes optional clinical coaching aimed at empowering patients to reframe their understanding of their conditions, promoting a more proactive approach to health.

George DeVries, CEO of ASH, stated, "Pelvic health issues can feel incredibly isolating for individuals, and this initiative is designed to ensure patients know they are not alone on their journey." ASHCare is more than just a physical therapy program; it focuses on delivering a holistic support system that fosters community and understanding around pelvic health.

The Road Ahead for Pelvic Health


Aetna is committed to empowering its members through resources that are innovative and responsive to their health needs. This new offering could significantly reduce wait times for specialized pelvic health therapy, making timely intervention possible. Moreover, with enhanced services like concierge support and clinical coaching, members can cultivate healthier habits that promote long-term pelvic health.

For those with pelvic health concerns, the ASHCare program offers a promising avenue for comprehensive and compassionate care. Aetna encourages its members to explore this new program and experience the positive impact of tailored health solutions.

For more information regarding enrollment or to learn the specifics of the ASHCare program, Aetna members are urged to visit the company’s website or contact their local representatives.

About Aetna and ASH


Aetna serves around 36 million individuals, providing tools and information to facilitate informed health care decisions. With a diverse range of insurance products, Aetna is dedicated to supporting its customers’ health across various stages of life.

American Specialty Health, covering over 62 million eligible members nationwide, specializes in health plans and administrative services. By partnering with organizations like Aetna, ASH continues to pave the way for innovative health solutions across the United States. For further details on ASH, visit their website or connect with them through social media.

This partnership represents an exciting step forward in the approach to pelvic health, promoting accessibility and understanding.

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Topics Health)

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