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Reveal USA's Groundbreaking Approach to SAP Services

In June, Reveal USA, Inc. made history by becoming the first organization in the SAP services industry to fully risk its fees based on client outcomes. They guarantee an unprecedented 8x return on a client's fixed investment within 12 months. If this promise fails, clients are entitled to a refund of the investment. However, such bold claims naturally prompt questions: how can Reveal ensure these returns before entering into a contractual agreement?

To address this, Reveal USA recently launched the Business Maturity® self-assessment tool. This innovative resource is designed to evaluate a company's maturity in leveraging SAP to deliver tangible value. Available on revealvalue.com, the self-assessment consists of 12 straightforward questions, takes roughly five minutes to complete, and requires no specialized SAP knowledge to interpret.

Once completed, participants receive a maturity score along with a personalized report detailing the operational drift affecting their organization. They will gain insights into the underlying causes, the financial implications of these drifts, and effective strategies adopted by other companies to overcome similar issues.

Recent findings from Reveal indicate that a staggering 90% of companies running SAP systems fail to meet their profit potential. The core culprit behind this, they assert, is operational drift, which can be defined as the widening gap between the complexities of today’s dynamic supply chains and static SAP capabilities. This disconnect often leads to processes that deviate from industry best practices, resulting in myriad workarounds and underutilized SAP functions. Companies might resort to manual processes, like conducting inventory management outside the main system using spreadsheets, further exacerbating inefficiencies.

These inefficiencies manifest in various ways—orders may not fulfill commitments, warehouses may be overstressed with inaccurate stock, teams may endure longer hours to maintain operational stability, and the trust in data quality may falter. Collectively, this problem can culminate in what Reveal labels as strategic drag, which encompasses dwindling revenue stability, eroding margins, trapped working capital, and a declining return on invested capital.

In larger SAP enterprises, the trapped value can leap to tens or even hundreds of millions of dollars, a scenario that business leaders are rarely oblivious to. While awareness of the issues is often present, what typically eludes many executives is the certainty needed to take action. As Martin Rowan, managing partner of Reveal USA, articulates, "Every executive I meet already suspects the value is in there. What they cannot do is defend a business case on a suspicion."

The introduction of the Business Maturity® self-assessment marks the first step in shifting the operational paradigm. With easy access to tangible data, organizations can better understand their circumstances without needing extensive meetings or additional expertise. According to Rowan, "We put 100% of our fees at risk, which means we do not get to be optimistic. If we cannot see the path to 8x, we say so, and the client pays only for the diagnostic."

This substantial commitment to financial accountability reflects Reveal’s dedication to fostering transparent business relationships and maintaining integrity in their delivery model. Over two decades of working within SAP ecosystems have enabled Reveal's clients to achieve remarkable results, including a 32% average enhancement in service levels and a 17% increase in inventory turnover, releasing over $1.2 billion in working capital.

The Business Maturity® self-assessment is now available at www.revealvalue.com/self-assessment. This innovative approach not only positions Reveal USA as a leader in performance guarantee within the SAP service market but also paves the way for companies looking to unlock unrealized potential in their operations.

About Reveal USA

Reveal USA, Inc. is dedicated to delivering performance solutions for SAP-run enterprises. They focus on transforming SAP execution into measurable financial results, with a commitment to guaranteed outcomes supported by risk-adjusted fee structures. In his forthcoming book, “Operational Drift,” Martin Rowan further elucidates on these themes and emphasizes the importance of operational alignment and maturity for businesses operating in today’s complex environments.