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CIEN and BoostDraft Join Forces to Revolutionize Document Editing

In an exciting development for the insurance industry, CIEN Co., Ltd., based in Chuo, Tokyo, and BoostDraft Co., Ltd., located in Chiyoda, Tokyo, have officially announced their strategic partnership. The collaboration aims to significantly enhance the consulting services provided by CIEN, focusing on the efficient management of legal documents through BoostDraft's cutting-edge document editing technology.

Addressing Industry Challenges

The insurance sector faces numerous challenges today, particularly regarding compliance with revised regulatory frameworks and the demand for robust governance practices. There is an urgent need for customer-centric business operations, especially in the creation of legal documents such as contracts and terms of use. High accuracy is paramount, yet the industry struggles with resource constraints in managing verification processes. This results in professionals diverting their attention from critical risk assessment and customer engagement responsibilities, thus creating substantial operational challenges.

Recognizing these hurdles, CIEN has chosen to partner with BoostDraft to leverage its specialized legal document editing technology. This tool is uniquely positioned to handle the complex referencing needed in legal documents, which typical generative AI solutions may struggle with. Notably, BoostDraft operates on Microsoft Word, ensuring ease of integration into existing workflows while maintaining stringent confidentiality and compliance with regulatory standards.

Together, these companies aim not just to improve operational efficiency but to elevate the overall quality of service and customer experience in the insurance industry.

Enhancing Service Offerings

With this partnership, CIEN is poised to expand its traditional service offerings, merging human expertise with sophisticated automation technologies. This approach will address the varied challenges faced by organizations in a tailored manner, from identifying issues to implementing solutions effectively. Furthermore, the time saved through automation will allow stakeholders to focus on strategic planning and delivering enhanced customer value.

CIEN remains committed to fostering sustained growth within the insurance sector and strives to fulfill its vision of becoming an 'Industry Contributor'—a trusted partner in advancing the insurance business landscape.

Executive Insights

Sean Yu, CEO of BoostDraft, expressed enthusiasm about the alliance, highlighting the deep industry knowledge of CIEN. He stated that by streamlining the time-consuming process of legal document creation, they could significantly bolster the push for digital transformation (DX) and improve governance in the insurance sector.

On the other hand, CIEN President Naoyuki Kosaka remarked on the partnership's ideal alignment with their goal of maximizing value in the insurance industry. He emphasized that BoostDraft offers a perfect solution to alleviate the complexities surrounding document creation, paving the way for businesses to divert more focus toward enhancing operational quality.

About BoostDraft

BoostDraft is a comprehensive document editing tool designed specifically for legal professionals. Its software automates the 'formal' tasks associated with legal document preparation, such as formatting and proofreading. Operating seamlessly within Microsoft Word, it minimizes disruption to existing business processes. Furthermore, it does not require an internet connection for its primary functions, ensuring that sensitive information remains secure. In 2024, BoostDraft will introduce 'BoostDraft Compare,' a service aimed at expediting document comparisons to further enhance quality and efficiency in legal departments.

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About CIEN

CIEN is a consulting firm staffed by professionals with extensive expertise in the insurance industry. Their mission is to extend and elevate client value and outcomes through a blend of knowledge gained from their cloud insurance agency system, hokan®, and the skillset of their consulting professionals. CIEN provides integrated support for various aspects of client operations, business strategies, and workforce development, ensuring that lasting growth and new value creation are achievable within the insurance landscape.

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About Hokan Group

Hokan Group operates with a core mission of updating and upgrading the entire insurance industry. It comprises both the product provider Hokan Co., Ltd. and the solution provider CIEN Co., Ltd. Together, they utilize digital technologies and comprehensive solutions to support everyone involved in insurance, leading the sector into a new era.

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