#USA #San Diego #Mitchell International #Gerber Collision #cloud estimating

Gerber Collision & Glass and Mitchell's Landmark Agreement

In a significant move for the collision repair industry, Gerber Collision & Glass has entered a multi-year licensing agreement with Mitchell International, a leader in cutting-edge auto damage technology solutions. This partnership grants all current and future Gerber repair locations access to Mitchell Cloud Estimating with Integrated Repair Procedures, which is set to revolutionize the way vehicle damage assessments are conducted.

The Objective of the Agreement

The collaboration aims to enhance the efficiency and effectiveness of the vehicle repair process, both for consumers and insurance partners. Effective immediately, Gerber’s repair shops across the United States can utilize Mitchell's advanced platform to perform real-time damage appraisals for various vehicle types. The platform allows estimators to upload images, diagnostic reports, and communicate effortlessly with customers and insurance carriers.

Brian Kaner, President and CEO of Boyd Group Services, Inc., emphasizes the commitment to improving customer experience and insurer confidence. He stated, "We’re dedicated to investing in solutions that make the repair process seamless for customers and insurers. This licensing agreement empowers our collision centers with the technology necessary to ensure customers can return to the road both quickly and efficiently."

Enhancing the Repair Process

One of the standout features of the Mitchell platform is its ability to provide Original Equipment Manufacturer (OEM) repair procedures directly within the estimate. This integration helps repair technicians perform safe and accurate repairs, ensuring that both the quality of work and customer satisfaction are prioritized. Additionally, the Paintless Dent Repair (PDR) calculator will allow estimators to assess costs for minor damages, such as dents and dings, prior to finalizing their estimates.

This suite of tools is designed not only to save time but also to streamline workflows, which ultimately enhances the claims experience for policyholders. Navigating the complexities of collision repairs can be daunting, but with these technological advancements, Gerber is well-poised to navigate the evolving landscape of the auto repair industry.

A Long-standing Partnership

The relationship between Mitchell and Gerber has deep roots, marked by a shared history of innovation and leadership in the collision repair space. Debbie Day, Executive Vice President and General Manager of Mitchell, remarked, "We are honored to deepen our existing relationship and continue our collaboration with Gerber, supplying their repair centers with innovative, cloud-first technologies that improve efficiency and increase satisfaction for customers and partners alike."

Conclusion

As automotive technology continues to advance, partnerships like that of Gerber Collision & Glass and Mitchell International are crucial for adapting to new challenges in the repair industry. By harnessing state-of-the-art technology and streamlining processes, both companies are setting new standards for efficiency and customer service in collision repair. The future appears bright as these two leaders navigate forward, ensuring that they not only meet but exceed the expectations of the repair and insurance communities.

For further updates on this partnership and more innovations in the automotive repair industry, you can follow Mitchell International on their Facebook or LinkedIn profiles.